Experience

IMX Medical Management Services
• United States
• Insurance
• 1 - 100 Employee
• Provider Relations Specialist

  • Aug 2019 - Present


Main Line Center for Oral and Facial Surgery

• United States
• Medical Practices

• Front Office Supervisor

  • May 2002 - Present

  Direct front office operations assuming responsibility for patient management, personnel oversight and scheduling functions.Manage on-line billing activities, review patient payment histories and initiate collection activities on past due accounts.Liaison with insurance companies/agency representatives to ensure the timely and accurate processing of all insurance claims.Verify patient benefits/eligibility, generate referral letters to specialists, schedule surgeries, provide patient education and coordinate file/data management and general administrative requirements. Show less

• Administration

  • May 2002 - Aug 2019



Paoli Memorial Hospital

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Registration Specialist

  • Mar 2001 - May 2002

  Registered and processed patients for various procedures within a high volume regional hospital. Registered and processed patients for various procedures within a high volume regional hospital.



Monmouth Hematology and Oncology

• Receptionist

  • Mar 1999 - Mar 2000

  Acted as the initial point of contact for all patients, responded to incoming phone calls/inquiries and verified patient charts. Acted as the initial point of contact for all patients, responded to incoming phone calls/inquiries and verified patient charts.



Jersey Shore Eye Associates

• Front Office Supervisor

  • Jan 1994 - Feb 1999

  Managed complete front office operations for a 16,000 patient practice group with direct responsibilities encompassing client service support, business development, patient education and general administrative oversight. Coordinated patient scheduling, generated provider referrals and ensured compliance with insurance/managed care regulations. Maintained ICD-9/CPT coding procedures and initiated collections and payment processing. Instituted new office policies/procedures that significantly improved employee efficiencies and patient satisfaction rates. Surgical Coordinator/Receptionist Coordinated surgical schedules with hospitals, verified insurance coverage, pre-certified treatments and prepared patient charts for in-office procedures. Acted as the initial point of contact for all patients, responded to incoming phone calls/inquiries and verified patient charts. Show less