Experience

Michigan Department of Treasury

• United States
• Government Administration
• 100 - 200 Employee

• Departmental Technician

  • Jun 2022 - Present



The State of Michigan - Department of Treasury

• Dimondale, Mi

• Office Assistant

  • Aug 2016 - Jun 2022



Air-Way Global Manufacturing Company

• United States
• Construction
• 1 - 100 Employee

• Senior Customer Service Representative

  • Jan 2010 - Aug 2016

  Manage a daily stream of electronic data interchange and maintain a minimum of 95% on time delivery to the company’s largest original equipment manufacturer’s accountsAssisted with achieving Partner status with our largest original equipment manufacturer’s account due to outstanding delivery and qualityEnhance and maintain customer relations by cultivating a professional and a personal rapport with customer contactsReceive, prepare and process customer purchase orders and purchase order amendmentsExpedite delivery of customer requirements by researching and interfacing with other departments (i.e., Purchasing, Production, Accounting, etc.)Assist in the training of new Customer Service RepresentativesAttend conferences, seminars or workshops designated by management Answer phone calls to provide stock availability and pricingManage an email inbox to efficiently and quickly communicate with account contactsAdditional Skills:• Proficient with Microsoft Office Suite, BPCS, Supply Chain• Effective written and oral communication • Attention to detail• Work well under pressure• Excellent work ethic• Interact well with others, of all levels and positions Show less

• Mail Courier

  • Jan 2010 - Feb 2010