Experience

Kentucky Performing Arts

• United States
• Performing Arts
• 1 - 100 Employee

• Booking Manager

  • Aug 2021 - Present

  My current role works in securing rentals for five theaters and seven event spaces. This involves collaborating with clients through initial inquiry through the contracting process. I am also the primary administrator for our event software, Ungerboeck for the entire Kentucky Performing Arts team of ~100 people. The role is both heavily client/customer experience driven as well as technical and analytic. This position and the company are very fast-paced, requiring a dynamic, organized, and efficient team member. Show less



Duke University

• United States
• Higher Education
• 700 & Above Employee

• Assistant Manager

  • Jan 2019 - Jun 2022

  Summer Conferences and Programs● Host over 100 programs and 9,000 participants on Duke’s campus● Hire, train and supervise 12-14 student Conference Assistants annually. Students serve in paid internship positions to assist with the day-to-day function of Duke Summer Camps and Conferences● Create training materials and onboard all summer conference assistants ● Generate annual housing calendar consisting of over 10,000 bed spaces in 70 residence halls for over 100 programs of varying duration. Communicate housekeeping and room flips● Coordinate parking, signs, maps, and participant check in/out for large programs● Collaborate with University Center Activities and Events (UCAE) Business Office to bill departments and individuals for summer programs. ● Collaborate with Housing and Residence Life, Dining, Duke Card, Parking and Transportation, Duke Police, and Student Affairs Business Office to create a one-stop hub for summer programs and the program coordinatorsRegistration Websites and Management● Create 50 websites through our unit annually using the Ungerboeck Event Registration System. Department processes anywhere from 130-150 registration websites each year ● Work with client for pricing, discounts, functions and event registration, payment, and demographic informationEvent Management● Manage campus event spaces including Penn Pavilion, West Union classroom spaces, plazas and quads● Directly responsible for 150 different events including large student recruitment events● Run logistics for large events: Family Weekend, Homecoming, Reunions, Graduation, Recruitment and Admission Event, large student eventso These events are complex with multiple locations across campus, multiple days, and moving parts. Work as a small team to make sure all events are ready● Coordinate set up, flip and breakdown with operations and facilities team, sanitation, security, rental company, and program and update last minute requests Show less

• Administrative Assistant

  • Oct 2015 - Jun 2022

  • Manage calendar for two university associate vice presidents. Coordinate meeting times, schedule appointments, and communicate efficiently with supervisors as well as internal and external university parties• Maintain finances for two associate vice presidents. Verify all expenses, create expense reports following accounting policies and procedures for accounting office• Reconcile accounts monthly for Associate Vice President of Campus Life. Confirm all expenses for eight different accounts, create JV transfers is needed, and maintain annual budget details for annual budget. • Engage in Student Affairs campus activities to demonstrate support for Campus Life programs and create a network for student support• Provide support with special projects for Housing, Dining, and Residence Life including drafting and submitting correspondence, drafting dining menus, and mailing essential documents• Provide support with special projects for Campus Life including creating PowerPoint presentations for Vice President’s conference presentations, drafting outlines for class plans, and gathering materials for preparation of annual budget• Order supplies for vice presidents’ needs through Buy@Duke system Show less



University of Oregon

• United States
• Higher Education
• 700 & Above Employee

• Duck Athletic Fund and Ticket Office Liaison

  • Jun 2015 - Jul 2015

  • Greeted and assisted donors and fans of Oregon Athletics. Clarified policies and procedures regarding ticketing priority, customized seating, and donor levels while providing appreciation and support. Assisted with donor complaints and miscommunications• Communicated between Development and Ticket Office staff as the liaison and first contact for distributing information between departments• Provided clerical support including database management, mass mailings, and payment processing. Provided support for senior staff including preparation of correspondence and confidential materials Show less

• Club Sports Office Assistant

  • Sep 2011 - Jun 2015

  Student Development, Leadership, and Outreach• Hired, trained, supervised, and evaluated 2-4 student employees annually• Coordinated all fundraising opportunities by working with groups on and off campus to generate revenue for club teams• Served as staff chair of Student Programming Committee by facilitating and mentoring a group of six students to develop club athlete student outreach. Recruited students to volunteer at events for the Career Center, Student Activities Center, Multicultural Center, Blood Drive Association, Office of Stewardship, UO Ambassadors Program, Student Recreation Center, Athletics and other campus partners• Organized all student recruitment including two major information fairs. • Managed and arranged the Club Sports End of Year Annual Banquet. This event holds a $4,000 budget for facility rental, catering, and entertainment. • Created, implemented and facilitated weekly 12 passenger van safety training required for travel for all 40 clubs for travel risk management. Financial Management• Processed all club deposited revenue totaling around $500,000 annually• Assisted in processing of over 2,500 purchase transactions annually• Managed, processed, and reconciled department Procurement Card ($55,000 annually) and Travel Card ($190,000 in transactions annually)• Processed all travel reimbursements for students and coaches • Prepared and routed paperwork for group contractsOrganization and Administrative Support• Maintained records for over 400 certified drivers and train all new drivers for clubs. Trained 155 new drivers in the 2013-2014 school year. • Served as primary contact for scheduling room and meeting space through Scheduling and Events office. Secondary contact in scheduling practice and game facility space • Directed all teams’ event planning for travel including reserving over 350 vehicles annually for all team travel, hotels, entry fees, and finalizing travel plans through trip check out. Show less