Clinic Risk Coder

• Jul 2017 - Dec 2018

Neuroscience Quality Analyst

• Jul 2016 - Jul 2017

Certified Medical Assistant/ Operational Support NeuroHospitalist Section

• Sep 2015 - Jul 2016

• Scribe for inpatient physicians• Charge entry with neurology, sleep and neuropsychology specific CPT & ICD-10 codes• Ordering in Lawson for multiple business units and departments• Prior authorizations for procedures, tests, and medications• Computer skills with knowledge in EPIC, Microsoft Word, Outlook and Excel• Administrative support for the Neurology Specialty Council

Supervisor of Office Services/Practice Manager I

• Jul 2013 - Sep 2015

• Supporting daily operations in three business units with a total of seventeen providers and fifteen coworkers.• Management of patient satisfaction, physician satisfaction, and coworker satisfaction. • Manual charge entry with rehab, sleep center, pulmonology and neurological specific CPT & ICD-9 codes.• Maintaining chart review and denial workques for multiple business units. • Facilitating MDI huddles for the PMR clinic. • On boarding of new physicians. • Support with physician credentialing.• Ordering supplies in Lawson for multiple clinics.• Physician call schedule for multiple clinics. • Knowledge with Mercy Insight, PRC, and monitoring business performance.• Preceptor for new employees.• Mercy Rehabilitation Hospital Discharge Planning Committee.• Direct patient care with rehab specific patients.• Rooming patients, taking vital signs, assisting with procedures, scheduling appointments, and EPIC charting.• Charge entry with rehab specific CPT & ICD-9 codes.• Ordering in Lawson.• Answering multi-line phone system.• Prior authorizations for procedures, tests, and medications. Show less

Medical Assistant

• Jul 2011 - Jul 2013

• Direct patient care with rehab specific patients• Rooming patients, taking vital signs, assisting with procedures, scheduling appointments, and EPIC charting• Charge entry with rehab specific CPT & ICD-9 codes• Ordering in Lawson Supply Chain and Print Shop • Answering multi-line phone system• Prior authorizations for procedures, tests, and medications• Computer skills with knowledge in EPIC EHR, Microsoft Word, Outlook and Excel

Certified Nurse Assistant/ Unit Secretary

• Jul 2005 - Jul 2011

• Direct patient care with rehab specific diagnosis• Ordering in Lawson• Scheduling appointments• Answering multi-line phone system and call light system• Preceptor for new employees