Experience

SALINE MEMORIAL HOSPITAL

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Office Insurance Representative

  • Feb 2018 - Present

  • Preformed and managed verification of eligibility, precertification, and cost estimates for surgeries and maternity services. • Collected pre-payments for surgeries, obstetric care, and other gynecological services. • Answered phones, took messages, scheduled patients, and preformed numerous general office functions using Microsoft Office Suite along with office specific software • Preformed and managed verification of eligibility, precertification, and cost estimates for surgeries and maternity services. • Collected pre-payments for surgeries, obstetric care, and other gynecological services. • Answered phones, took messages, scheduled patients, and preformed numerous general office functions using Microsoft Office Suite along with office specific software



UAMS - University of Arkansas for Medical Sciences

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Oncology Patient Account Representative

  • May 2015 - Dec 2017

  • Completed/managed/maintained intake, scheduling, medical benefit verification/reverification, coding, precertification, billing/denial of claims, weekly transplant meeting minutes, and benefit forms (cancer policies, long/short-term disability, FMLA, etc.).• Preformed daily deposits and managed the petty change fund (i.e. made change, keep track of financial records, keep track of financial policies and instructions on cash handling, documentation filing etc.). • Constructed numerous, dynamic Excel/Word spreadsheets to monitor multiple clinic tasks simultaneously. Show less

• Oncology Point of Service III

  • Apr 2012 - May 2015

  • Scheduled patient appointments, made reminder calls, and filed patient documentation.• Managed, input, and maintained patient data in the EMR and other data storage locations (Microsoft Office Suite documents and paper tracking sheets).• Coordinated solutions to patient complaints satisfying the needs the needs of all parties involved.

• Oncology Inpatient PCT/PSA

  • Feb 2008 - Apr 2012

  • Utilized problem solving/time management skills and observing HIPAA regulations/predetermined protocols while caring for up to 30 patients on an oncology unit aiding with ADLs, ambulation, PT, OT, communication, entertainment, vital signs, and phlebotomy.• Performed duties including answering phones, filing medical records, collaborating with personnel, utilizing EMR and Microsoft Office Suite.• Efficient ability to record and comprehend medical data.