Experience

Jetco Delivery

• United States
• Truck Transportation
• 1 - 100 Employee

• Collections Analyst

  • Jun 2022 - Present



Palletized Trucking Inc.

• United States
• Truck Transportation
• 1 - 100 Employee

• Credit Analyst

  • Aug 2021 - Present

  • Cash Receipts, make deposits, manage ACH, update payments to invoices in Great Plains• Sent statements to customers• Responding to customer request for disputes regarding payments or overcharges• Working aging and researching invoice documents for current and past due accounts• Setting up locations for the operations team & customers for Credit

• Billing Clerk/Settlement Backup

  • Jan 2021 - Aug 2021

  • Billing out loads in TMW, confirming all charges IE: daily chassis use, perdiem, accessorials and required drivers’ paperwork are in imaging. • Grouping invoices per Master bill or sending via email.• Working with the Credit department on updating statements per customers request IE: adding bill to ref #s• Researching invoice documents for past due accounts• Setting up locations for the operations team & Customers for Credit

• Operations Floater

  • Oct 2018 - Jan 2021

  • Dispatch Local, OTR Containers, Vans, OOG cargo and flatbeds IE: advising drivers where and when to pick up, follow up with drivers to confirm pickup and delivery of cargo in a timely manner make sure that all information is noted in computer system.• Assist with ordering permits through the DMV websites• Quote customers based on customer request and negotiated the best cost to improve customer and driver relations.• Collect on past due accounts, set up new accounts based on credit.• CSR responsibilities entailing receiving orders from customers, order entry, checking bookings, releasing equipment for exports containers or export breakbulk cargo bill of ladings for import Show less



Palletized Trucking Inc.

• United States
• Truck Transportation
• 1 - 100 Employee

• Intermodal/Flatbed HH Operations Floater

  • Feb 2013 - Mar 2018

  • Dispatch Local, OTR Containers, Vans, OOG cargo and flatbeds IE: advising drivers where and when to pick up, follow up with drivers to confirm pickup and delivery of cargo in a timely manner make sure that all information is noted in computer system. • Assist with ordering permits through the DMV websites • Quote customers based on customer request and negotiated the best cost to improve customer and driver relations. • Collect on past due accounts, set up new accounts based on credit. • CSR responsibilities entailing receiving orders from customers, order entry, checking bookings, releasing equipment for exports containers or export breakbulk cargo bill of ladings for import Show less



Gulf Winds International

• United States
• Transportation/Trucking/Railroad
• 100 - 200 Employee

• Logistics Coordinator

  • Mar 2011 - Feb 2013

  • Manage shipper and carrier relationships. • Negotiate rates. • Source and qualify carriers. • Generate carrier and customer business leads. • Track load status cycle through delivery. • Manage shipper and carrier relationships. • Negotiate rates. • Source and qualify carriers. • Generate carrier and customer business leads. • Track load status cycle through delivery. • Manage shipper and carrier relationships. • Negotiate rates. • Source and qualify carriers. • Generate carrier and customer business leads. • Track load status cycle through delivery. • Manage shipper and carrier relationships. • Negotiate rates. • Source and qualify carriers. • Generate carrier and customer business leads. • Track load status cycle through delivery.



Empire Truck Lines, an IMC Company

• United States
• Truck Transportation
• 1 - 100 Employee

• Sales Admin Assistant to the EVP/Pricing Manager

  • Mar 2007 - Aug 2010

  • Quoted rates directly to incoming customer inquiries, responded to RFQ’s for container and van service. • Maintained rates and tariffs for containers and van moves in all terminals. • Prepared documents such as contracts, fuel surcharge, accessorials, customer packets, C-TPAT questionnaires and surveys. • Distributed monthly sales revenue reports to salesmen. • Handled all customer requests for certificates of insurance. • Established inventory and cost control over promotional items. Reduced spending on promotional items by 15% through researching vendors and cost comparisons. • Prepared rate quotes, letters, memos and spreadsheets for salesmen and management as requested. Show less



Palletized Trucking Inc.

• United States
• Truck Transportation
• 1 - 100 Employee

• Dispatcher

  • Apr 2006 - Apr 2007

  • Dispatched drivers. • Customer service representative as needed. • Reconciled yard inventory. • Rail-billed containers. • Completed hazmat documentation. • Dispatched drivers. • Customer service representative as needed. • Reconciled yard inventory. • Rail-billed containers. • Completed hazmat documentation.