Experience

CLEAResult Consulting, Inc.

• United States
• Utilities
• 1 - 100 Employee

• Senior Program Manager

  • Aug 2012 - Present

  Provide implementation services within the parameters of the terms and conditions of the agreement with the client and each individual customer. Achieved program goals and objectives as stated in yearly utility filings. Day to day, generate monthly invoices and monitor financial tracking systems to be sure the program stays within the approved budget. Generate reports for clients and senior leadership and oversees timesheets and payroll for the programs. Ensure program staff is properly trained on the client’s program, procedures, and protocols. Daily operations also include personnel and human resource management. Show less



Godiva Chocolatier

• United States
• Food and Beverage Services
• 700 & Above Employee

• Store Manager

  • Jun 2006 - Feb 2010

  Managed the daily operations of the retail store including personnel and human resource management, balancing the financial database, inventory maintenance and ordering, merchandising, and scheduling and payroll. Served as a liaison between staff and headquarters and was responsible for overall customer service and satisfaction. Managed the daily operations of the retail store including personnel and human resource management, balancing the financial database, inventory maintenance and ordering, merchandising, and scheduling and payroll. Served as a liaison between staff and headquarters and was responsible for overall customer service and satisfaction.



Bella Piatte Ristorante

• Kitchen Manager

  • Aug 2004 - Feb 2006

  Managed the daily operations of the back of house including personnel and human resource management, balancing the financial, inventory maintenance and ordering, merchandising, and scheduling and payroll. Served as a line cook and pastry chef, responsible for overall production and customer satisfaction. Managed the daily operations of the back of house including personnel and human resource management, balancing the financial, inventory maintenance and ordering, merchandising, and scheduling and payroll. Served as a line cook and pastry chef, responsible for overall production and customer satisfaction.