Stephanie Lambert-Varrin
Reimbursement Coordinator at Volunteer Behavioral Health Care System- Claim this Profile
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English Native or bilingual proficiency
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Sign Languages Limited working proficiency
Topline Score
Bio
Credentials
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CNA- Certified Nursing Assistant
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Experience
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Volunteer Behavioral Health Care System
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Mental Health Care
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200 - 300 Employee
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Reimbursement Coordinator
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Jan 2019 - Present
-Collects and reviews all patient insurance information needed to complete the billing collections, appeal, and/or cash processes.-Completes and submits all necessary insurance forms and electronic claims to process the claims in a timely manner as required by all third party payors.Researches and resolves any electronic claim denials.-Effectively utilizes various means for collections, including but not limited to phone, fax, mail, and online methods.-Provides exceptional customer service to internal and external customers, resolves any customer requests in a timely and accurate manner; escalates complaints accordingly.-Maintains frequent phone contact with provider representatives, third party customer service representatives.-Reports any reimbursement trends/delays to supervisor (e.g. billing denials, claim denials, pricing errors, payments, etc.).-Processes any necessary insurance/patient correspondence.-Provides all necessary documentation required to expedite payments.This includes demographic, authorization/referrals, National Provider Identification (NPI) number, and referring physicians. -Coordinates with inter-departmental associates to obtain appropriate medical records as they relate to the reimbursement process.-Maintains confidentiality in regard to patient account status and the financial affairs of clinic/corporation.-Communicates effectively to payors and/or claims clearinghouse to ensure accurate and timely electronically filed claims.-Performs related duties and special projects as assigned. Show less
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Financial Coordinator
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Sep 2018 - Jan 2019
-Ability to read and comprehend the state manuals and policies required to carry out the Safety Net Program at Volunteer Behavioral Health-Coordinate with the individual centers and personnel to complete the application processes for clients that wish to enter the Safety Net Program-Ensure all eligibility requirements are met and within Standards of the Program. Coordinates with the State of Tennessee, Behavioral Health Safety Net, employees to ensure that clients are added to the program correctly. -Review and sends applications to Cover RX program, Magellan Health, for clients to be enrolled in the prescription program of Safety Net.-Adds payers and messages to all Safety Net Client ECR in the Medical Records system.-Files all applications and supporting documents as required by the state.-Prepares for annual inspections and reviews for Safety Net as required by the State. -Coordinates with the Reimbursement Coordinator responsible for Safety Net billings.-Reports to the Safety Net Administrator on a daily basis concerning, applications, reviews and eligibility requirements.-Runs reports as needed or requested by the VP of Administration Show less
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CA/CS Tech II
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May 2012 - Aug 2018
• Acting team lead• Check patient payers• Answer fast paced multi-line phones• Schedule first time intake appointments with patients • Experience in verifying insurances• Receive and send faxes• Excellent verbal and written communication skills• Check and correct incorrect CPT codes
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Insight CRE
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Greater Nashville Area, TN
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Administrative Assistant
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Jan 2012 - Apr 2012
• Assisted in business development • Scheduled job site visits • Assisted in travel arrangements • Helped develop 360 tours • Assisted in business development • Scheduled job site visits • Assisted in travel arrangements • Helped develop 360 tours
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Saint Thomas Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Neuro ICU Clerical Associate
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Jan 2007 - Aug 2010
• Put together patients charts • Input physician orders • File patient paperwork in established charts • Answer multi-line phones • Receive and send faxes • Put together patients charts • Input physician orders • File patient paperwork in established charts • Answer multi-line phones • Receive and send faxes
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Education
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2008 - 2009
Aquinas College
General Studies -
2008 - 2009
Saint Thomas Hospital
Certified Nursing Assistant Technical Diploma -
1998 - 1999
Judson College
General Studies -
1994 - 1998
Niceville Senior High School
High School
Community
