Stephanie Kwan
Event Manager at Soju Events- Claim this Profile
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English Native or bilingual proficiency
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Cantonese Native or bilingual proficiency
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Mandarin Full professional proficiency
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Korean Limited working proficiency
Topline Score
Bio
Credentials
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TEFL Certification
i-to-i TEFLAug, 2017- Nov, 2024
Experience
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Event Manager
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Feb 2018 - Present
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Event Planning/Social Media Intern
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Aug 2017 - Feb 2018
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Medical Office Assistant
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Jan 2021 - Present
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English Language Teacher
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Feb 2018 - Feb 2020
- Planned and implemented daily lessons for 500+ students between grades 3 - 6 through reading, writing, speaking and listening exercises.- Worked together with Korean co-teachers in planning lessons to have a cohesive plan to maximize teaching outcomes.- Designed and conducted classroom activities to cultivate peer learning.- Assessed homework and gave feedback for continuous improvement.
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Medical Office Assistant
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Jun 2016 - Jan 2018
- Responsible for the cleanliness of office and lab area- Assist doctor on duty with relaying messages to patient- Answering all questions regarding the clinic through the phone or asked in person- Maintaining a professional manner with patients upon arrival- Enforce rules of the clinic while keeping a professional composure- Responsible for faxing documents and sending out lab tests for patients- Regularly using the OSCAR EMR system for patients’ charts
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Public Outreach and Marketing
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Jan 2017 - Oct 2017
- Responsible for outreaching to local school organizations for potential collaborations.- Liaison between management and school organizations to increase promotions and special events.- Assist in marketing strategies to increase public interest.2017- Club Eskimo ft DEAN in Vancouver- WILD KARD 1st Tour in Canada: Vancouver- VIXX Shangri-La in Vancouver
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Games Attendent; Games Supervisor; Warehouse Supervisor
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Jun 2013 - Sep 2016
- Greet and serve guests in a courteous and professional manner.- Serve multiple guests while monitoring game play, enforce rules and award prizes.- Maintain accurate balance of cash and inventory.- Attract and interact with guests to encourage them to play mid-way games.- Responsible for creating weekly schedule for staff.- Supervise designated location while training new staff on operations of the games.- Handle guest complaints in a professional manner.- Supervise… - Greet and serve guests in a courteous and professional manner.- Serve multiple guests while monitoring game play, enforce rules and award prizes.- Maintain accurate balance of cash and inventory.- Attract and interact with guests to encourage them to play mid-way games.- Responsible for creating weekly schedule for staff.- Supervise designated location while training new staff on operations of the games.- Handle guest complaints in a professional manner.- Supervise warehouse staff on midway and in compound.- Responsible for timely delivery of stock and organization of compound.- Ensure that all games are properly stocked.- Maintain strong communication with games attendants, supervisors, and management team.- Developed strong teamwork with supervising team to ensure the timely delivery of stock to games.Achievements - Promoted to Relief Position o Took initiative improving work habit.o Consistently meeting daily per cap goals.o Ready and willing to learn and improve.- Promoted to Location Managero Demonstrated leadership in training and supervising fellow games attendants.- Impress Our Guests o Demonstrated strong leadership of fellow games attendants.o Took initiative in improving assigned game by assessing daily interactions and feedback from guests.o Ready and willing to accept feedback from supervisors. Show more Show less
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Watch Specialist
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Feb 2016 - Jun 2016
- Greet guests in a friendly and professional manner.- Assist and answer guests' questions regarding products in the store.- Knowledge of all watch products in store; different designs and what makes each style special.- Inform guests on all current promotions and introduce guests to all new products.- Assist guests in finding products that match their needs.
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Internal Relations Executive
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Sep 2015 - Apr 2016
- Manage logistics with team on all major annual events to connect executives and Board and Committee members.- Worked with team to outline a detailed rundown for all events for seamless execution on day of events.- Personally responsible for creating the Year End Video for members to reflect on the accomplishments from throughout the year.- MC for all events to cater to bilingual attendees (Cantonese and English).
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Customer Service Representative; Shift Supervisor
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Feb 2015 - Jul 2015
- Serve guests while also promoting new products in a friendly fashion- Developed skill in building rapport with customers- Assist managers in daily operations within the store whether it be opening or closing the store- Supervise the store when managers not present to uphold the proper operations and image of the company - Train new staff on how to make the product and operations of the POS system when making transactions- Maintain a certain degree of cleanliness within the… - Serve guests while also promoting new products in a friendly fashion- Developed skill in building rapport with customers- Assist managers in daily operations within the store whether it be opening or closing the store- Supervise the store when managers not present to uphold the proper operations and image of the company - Train new staff on how to make the product and operations of the POS system when making transactions- Maintain a certain degree of cleanliness within the store Achievements- Promoted to Shift Supervisoro Demonstrated leadership when store became busyo Ready and willing to take charge when problems arose Show more Show less
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Special Events Executive
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Sep 2014 - Apr 2015
- Working with fellow members on the team to plan and execute events for the public. - Create rundown for smooth operations on the day of the event.- MC for the event to cater to a bilingual group of participants (Cantonese and English).
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Teacher's Assistant
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Jan 2013 - Jan 2015
- Assisted students from ages 6-12 in weekly lessons on English Comprehension and Mathematics.- Supervised placement tests for new students- Built great teamwork skills with fellow Teacher's Assistants to efficiently mark students' completed assignments to be given back to students for corrections.- Inputted all student data and records into computer grading system using Excel.- Supervised center with fellow Teacher Assistants when head instructor was not present.
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Public Outreach and Marketing
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May 2013 - Jul 2013
- Responsible for recruiting local YouTube talent as performers for the event.- Lead a team of volunteers for street promotions.- Liaison between company, performers and the public in communications.2013- Vancity Kpop Takeover
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Education
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The University of British Columbia
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Capilano University