Elementary School Secretary

• Aug 2020 - Present

Patient Specialist

• Feb 2017 - Aug 2020

* Provide stellar customer service * answer multi line phones and schedule appointments * understanding of insurance and knowledge regarding insurances' and EOBs * checking in and checking out patients, collecting co-pays and co-insurance ** Knowledge in triaging patient's complaints * Provide stellar customer service * answer multi line phones and schedule appointments * understanding of insurance and knowledge regarding insurances' and EOBs * checking in and checking out patients, collecting co-pays and co-insurance ** Knowledge in triaging patient's complaints

Medical Receptionist

• Jun 2012 - Feb 2017

* Provide stellar customer service * answer multi line phones and schedule appointments * knowledge in ICD-10, billing, filing claims through Medicaid website, filing secondary claims in office ally * understanding of insurance and knowledge regarding insurances' and EOBs * checking in and checking out patients, collecting co-pays and co-insurance * Assisting optometrist in taking back patients when needed, knowledge with auto-refractor, and checking vision. * Knowledge of scheduling surgery patients and filling out the paperwork * Knowledge in triaging patient's complaints Show less

Administrative Assistant

• Feb 2010 - Apr 2010

* Complete daily tasks for the administrator * Collect inventory for the whole school for tax season * File and organize student charts * create files and organize teacher credentials * Complete daily tasks for the administrator * Collect inventory for the whole school for tax season * File and organize student charts * create files and organize teacher credentials

Customer Service Representative

• Aug 2008 - Feb 2010

* Answer multiply phone calls right after the other, while multitasking and ensuring the customer gets the best solution possible for their time. * Have a positive attitude for other around me and working as a team. * Correct billing issues, provide simple answers that are time efficient and promote the T-mobile business. * Answer multiply phone calls right after the other, while multitasking and ensuring the customer gets the best solution possible for their time. * Have a positive attitude for other around me and working as a team. * Correct billing issues, provide simple answers that are time efficient and promote the T-mobile business.

Guest Services Associate

• Aug 2007 - Aug 2008

* Ensure that all day to day operations of the hotel are carried out in a professional, friendly and accurate way * Answer Multi-lined phones while alone, and insure the happiness of our guests and current guests * Make reservations, try to promote our hotel and have people stay with us, be friendly and professional * Ensure that all day to day operations of the hotel are carried out in a professional, friendly and accurate way * Answer Multi-lined phones while alone, and insure the happiness of our guests and current guests * Make reservations, try to promote our hotel and have people stay with us, be friendly and professional