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Experience

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Account Manager
      • Jan 2022 - Present

    • Senior Project Coordinator
      • Feb 2020 - Jan 2022

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 400 - 500 Employee
    • Account Coordinator
      • Jul 2010 - Feb 2020

      • Provide product and labor quotations for small to large orders; convert the quotes to orders • Respond to all customers immediate needs and may act as a primary contact for incoming calls/emails for quote or order requests. Maintain on-going client relationship and provide general customer service as needed • Assist sales with product research, pricing and lead-time information for daily quote requests or bids • Track all aspects of orders, as relates to vendor ship/arrival dates • Coordinate receipt, delivery and installation of products and services • Creates and maintains daily, weekly and monthly status and billing reports • Communicate delivery status to customers, internal team members and outside installation companies via forms or in excel, email or over the phone

    • Externship Coordinator
      • Mar 2009 - Jul 2010

      • Match students with the needs of medical offices to complete student’s education • Develop relationships with employers to enhance student placements • Conduct bimonthly workshops to review professionalism skills • Coach students to overcome obstacles in order to better succeed in life and chosen career path • Match students with the needs of medical offices to complete student’s education • Develop relationships with employers to enhance student placements • Conduct bimonthly workshops to review professionalism skills • Coach students to overcome obstacles in order to better succeed in life and chosen career path

    • Network Coordinator
      • Jan 2006 - Feb 2009

      • Responsible for project coordination of largest U.S. customer • Primary interface with Steelcase Dealerships across country • Managed and coordinated multiple projects from quote to install • Worked closely with internal departments to ensure on-time completion of projects and increased customer satisfaction • Managed and scheduled customer inventory release and shipping of products throughout U.S. • Reviewed and approved vendor invoices • Managed and maintained department financial spreadsheets

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Project Coordinator
      • Jun 2005 - Dec 2005

      • Managed the coordination of customer orders from quote to install • Provided customers with weekly updates on orders via phone and email • Generated and maintained open order report for sales meetings • Worked closely with vendors providing purchase orders for products • Support sales and accounting teams with product forecasts • Managed the coordination of customer orders from quote to install • Provided customers with weekly updates on orders via phone and email • Generated and maintained open order report for sales meetings • Worked closely with vendors providing purchase orders for products • Support sales and accounting teams with product forecasts

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