Experience

Houston Academy

• United States
• Education Administration Programs
• 1 - 100 Employee

• Substitute Teacher

  • Sep 2021 - Present

  Interpret Lesson Plans with email instructions into daily teaching agendaExecute daily lesson plans encouraging class interaction and student guidance Conflict resolution between students during class, lunch and free study sessionsAssisted with orderly car line student drop-off and pick-up proceduresAssisted in coordination of schedules for fellow substitute teachers in solving conflicting needs of simultaneous, multiple teacher absencesPerformed general office administrative duties in support of class instructionKnowledge of safety procedures for active shooter, fire or severe weather eventsAttended general student performances, Pep Rallies, various athletic events and school administration informational briefings



Korbin_Jackson

• Brand Manager

  • May 2016 - Sep 2021

  Managed all social media platforms for Korbin JacksonScheduled zooms, face-times, conference calls via email, text and phone callsContacted brands for future product collaborationsArranged appropriate pay for client based off of rate cardOrganized and cleaned the set for filmingExecuted travel arrangements such as flights, rental car/ Uber and hotel accommodations Managed all social media platforms for Korbin JacksonScheduled zooms, face-times, conference calls via email, text and phone callsContacted brands for future product collaborationsArranged appropriate pay for client based off of rate cardOrganized and cleaned the set for filmingExecuted travel arrangements such as flights, rental car/ Uber and hotel accommodations



Personal Home, Various Addresses

• Stay-at-Home Parent

  • Jun 2013 - Aug 2021

  Focused on child-care, child development and establishing a safe, healthy home environmentSupported the career development of my husband by leading the majority of home duties and family responsibilitiesAttended and supported my oldest son at physical therapy and occupational therapy twice a weekScheduled numerous out of town doctors appointments for oldest son Focused on child-care, child development and establishing a safe, healthy home environmentSupported the career development of my husband by leading the majority of home duties and family responsibilitiesAttended and supported my oldest son at physical therapy and occupational therapy twice a weekScheduled numerous out of town doctors appointments for oldest son



Covenant United Methodist Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Pre-School Aide

  • Aug 2012 - May 2013

  Supervised and interacted with pre-school age children in planned daily indoor/outdoor activitiesAssisted the classroom teacher in the development and execution of daily activity plansAssisted and orderly car line student drop-off and pick-up proceduresEncouraged scholastic learning in English, math, reading, music and art lessons Assisted in the preparation of holiday performances and special events for parent Supervised and interacted with pre-school age children in planned daily indoor/outdoor activitiesAssisted the classroom teacher in the development and execution of daily activity plansAssisted and orderly car line student drop-off and pick-up proceduresEncouraged scholastic learning in English, math, reading, music and art lessons Assisted in the preparation of holiday performances and special events for parent



US ARMY FAMILY AND MORALE, WELFARE & RECREATION

• United States
• Manufacturing
• 1 - 100 Employee

• Recreation Specialist NAF 2

  • Apr 2012 - Aug 2012

  Friendly, positive attitude and excellent, courteous customer serviceAnswered Multi-line phones for cabin and pavilion reservations and informed customers about recreation services informationScreened phone calls necessary for management intervention or re-direction to appropriate departmentsDatabase input within the recreation automated information system for hunting/fishing licenseDatabase input within the recreation automated information system for equipment rental of RV’S, boats, canoes, kayaks, grills and tent canopiesDatabase within the recreation automated HUNTRAC information system for hunting reservations of available hunting stands to maintain and ensure hunter safetyEnsured liability release documents and agreements were properly issued, signed, processed and filedPromoted sales of Lake passes, bait, branding apparel, recreational equipment and hunting/fishing licenseResolved customer issues, interpreted regulations and policy guidance for customer compliance and understandingReconciled cash register receipts against cash and credit card transactionsProcessed refunds and credits for customer service satisfactionStocked product shelves after conducting inventory and developing replenishment purchase order requestServed as a marketing representative at Army installation special events in awareness of promotion of services offered to the military and civilian community in the Outdoor Recreation department



Child Development Center, Fort Rucker

• Child and Youth Program Assistant

  • Aug 2011 - Apr 2012

  Conducted family style dining with children at breakfast, lunch and snack timeInteracted with children during indoor and outdoor activitiesAssisted other caregiver’s with large and small group, activity timeProcessed documents indicating module’s child/staff ratio every half hourOversight of children while they participate in recreational play at facilityGreeted children and parents as the entered the moduleChecked children in and out of computer systemCompleted incident/accident reports as necessaryInformed parents verbally regarding behavior or health issues as neededApplied policies and procedures related to the program



Palm Beach Tan

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jan 2011 - Aug 2011

  Conducted tours for new salon customers, while describing tanning plans, prices and membership optionsFriendly,Positive attitude and excellent, courteous customer serviceResolved customer issues, interpreted regulations and policy guidance for customer compliance and understandingProvided technical training to staff and clients in the proper operation of tanning machines and proper use of tanning oilsConflict resolution between employeesContacted mechanical service expeditiously when tanning equipment was not operating properly for repair and maintenanceReconciled cash register against cash and credit card transactionsProcessed refunds and credits for customer service satisfactionDatabase input within the PBT automated information system of client personal information, appointments, payments, product purchases and historical recordsEnsured liability release documents and agreements were properly issued, signed, processed and filedPromoted product sales and membership campaigns to potential and existing customersStocked product shelves after conducting inventory and developing replenishment purchase order requestDeveloped work schedules for employees on a recurring basisAssigned daily maintenance duties for employees via a daily checklist of expected cleanliness and safety proceduresConducted training for new team membersDelivered bank deposits and filed receipts of deposits in daily foldersPerformed debt collection procedures through monthly phone calls to customers who had outstanding balance dueCompleted and submitted Tan Matrix report to corporate indicating daily sales and commissions due employees



Hooters of America

• United States
• Restaurants
• 700 & Above Employee

• Server/Certified Trainer

  • Aug 2008 - Aug 2010

  Friendly, positive attitude and excellent, courteous customer serviceAnswered multi-line phones for reservations and pick-up food ordersResolved customer issues/complaints and answered questionsReconciled cash register receipts against cash and credit card transactionsRepresented P&B wings at local concerts Organized car washes and other promotional eventsConducted training for new team members and serversRepresented P&B Wings on the radio for charity events Friendly, positive attitude and excellent, courteous customer serviceAnswered multi-line phones for reservations and pick-up food ordersResolved customer issues/complaints and answered questionsReconciled cash register receipts against cash and credit card transactionsRepresented P&B wings at local concerts Organized car washes and other promotional eventsConducted training for new team members and serversRepresented P&B Wings on the radio for charity events



South Georgia Granite Inc

• United States
• Wholesale

• Receptionist

  • Mar 2007 - Aug 2008

  Answered multi phone line and screened/ directing calls to appropriate departmentMaintained and filed completed jobs in office administrative officeQuoted customers job estimates on granite counter tops and tile with installationDelivered daily deposits to bankPicked up and distributed paychecks from accountant’s office to employees Answered multi phone line and screened/ directing calls to appropriate departmentMaintained and filed completed jobs in office administrative officeQuoted customers job estimates on granite counter tops and tile with installationDelivered daily deposits to bankPicked up and distributed paychecks from accountant’s office to employees