Stephanie Hess

Sales Consultant Coordinator at Hanro USA Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Lauderdale, Florida, United States, US

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5.0

/5.0
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HOLLY NELSON

Stephanie is a creative and dynamic person with such drive. In her role as a Merchandise Coordinator she showed her ability to grow a large territory successfully and productively. She is a team leader and was great to work with.

Nancy Zitcer

I have worked with Stephanie for over 12 yrs. She is loyal, ambitious, detailed orientated, and extremely knowledgeable in her field. She connects well with both store personal and customers in promoting her brand. She will make a great asset to any team.

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Experience

    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Sales Consultant Coordinator
      • Apr 2023 - Present

    • Sales Consultant
      • Jul 2019 - May 2023

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Regional Merchandiser
      • Aug 2015 - Nov 2018

    • United States
    • Retail Apparel and Fashion
    • 100 - 200 Employee
    • Southeast Visual Merchandising Manager
      • Jun 2013 - Apr 2015

      • Managed the Dallas and LA based Visual Merchandise Coordinators. Interviewed, hired and trained the Coordinators and oversaw their day to day responsibilities. Trained on merchandising standards, product knowledge, and company policies. Monitored the Coordinators monthly travel calendar based on sales needs. • Worked to grow the Coordinators progress within the company through face-to-face training, daily/weekly touch-base calls and feedback on recaps and overall performance. Southeast Senior Visual Merchandise Coordinator • Worked with the Sales Managers and buyers on seasonal buys during market appointments to ensure regional needs were met. Facilitated reorders and replenishments on best-selling items. • Set the corporate showroom for market in NYC with the Visual Director. Elaborate seasonal set-ups that included props, greenery, floral and product. • Worked with and grew relationships with Robert Graham retail, department store and specialty store accounts. Held product knowledge training seminars for the stores sales teams. Trained and worked with the stores merchandising and visual teams on Robert Graham standards and needs. • Set up, prepped and held successful in-store themed events that were anniversaried yearly. Events included company props, themed food/beverages, event merchandise package and proper floor placement. • Installed soft shops within wholesale accounts (department store & specialty accounts). • Worked with the Visual Director on seasonal merchandise guideline books that were used in both wholesale and retail. Guides were used to create floor standards, mannequin looks, seasonal product information Show less

    • Retail Apparel and Fashion
    • 400 - 500 Employee
    • Regional Wardrobe Stylist
      • Jun 2011 - Apr 2013

      • Provide education, support and product knowledge training to store staff including DSA’s. Training consists of education of fabrics, divisions, and merchandising standards for Saks and Neiman Marcus in the southeast and Midwest regions. Review weekly/monthly sales with DSA’s, manage incentive programs to increase stores productivity. • Provided leadership and support for 5 DSA’s and 3 client Ambassadors. • Manage in-store events including trunk shows, selling focus days and client Ambassador off-site events. • Work closely with sales team and buyers to provide updates on product and in-store issues. Attend market appointments and consult on seasonal store buys with Donna Karan and store buying teams (Neiman Marcus, Saks and Nordstrom) • Responsible for 20 doors with yearly average sales of $6 million. Show less

    • United Kingdom
    • Luxury Goods & Jewelry
    • 700 & Above Employee
    • South Eastern Regional Coordinator
      • Mar 2006 - Apr 2011

      • Responsible for monitoring and tracking monthly sales for multiple divisions. Territory’s average yearly sales total $5+ million covering all divisions including Women’s RTW, Men’s, Handbags, shoes and accessories. • Motivate stores’ sales staff including Brand Ambassadors to meet monthly sales goals, conduct store wide presentations on product knowledge including trunk shows and immersion training. Overall territory had increased sales of 30% from 2010-2011. • Worked closely with Account Executives in market appointments with input in my territory’s seasonal buy. • Trained Brand Ambassadors and stores merchandising team on Burberry visual guidelines and Burberry standards. • Installed shops for multiple divisions. • Completed monthly and end of season sales reports for Account Executives and Vice President’s. Show less

    • United States
    • Facilities Services
    • 300 - 400 Employee
    • Central Regional Coordinator
      • Aug 2004 - Mar 2006

      • Recruited, interviewed, hired and trained merchandise coordinators for numerous clients around the Midwest and Southeast territories. • Maintained daily contact with clients and coordinators; organized coordinators’ monthly calendars and weekly/monthly recaps. • Recruited, interviewed, hired and trained merchandise coordinators for numerous clients around the Midwest and Southeast territories. • Maintained daily contact with clients and coordinators; organized coordinators’ monthly calendars and weekly/monthly recaps.

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • South Eastern Merchandise Coordinator
      • Aug 1999 - Aug 2004

      • Merchandised department store accounts in the Southeast territory. • Trained associates through product knowledge seminars and one-on-one training on BCBG product. • Monitored weekly figures, worked with Account Executives to perfect the buy for multiple accounts. • Helped coordinate floor sets, installed shops for multiple divisions. • Worked Atlanta showroom market appointments for specialty accounts. • Merchandised department store accounts in the Southeast territory. • Trained associates through product knowledge seminars and one-on-one training on BCBG product. • Monitored weekly figures, worked with Account Executives to perfect the buy for multiple accounts. • Helped coordinate floor sets, installed shops for multiple divisions. • Worked Atlanta showroom market appointments for specialty accounts.

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Department Manager
      • Mar 1998 - Aug 1999

      Responsible for merchandising, training, promotion/sale set-up, customer service, and inventory control. Responsible for merchandising, training, promotion/sale set-up, customer service, and inventory control.

    • Retail
    • 1 - 100 Employee
    • Assistant Manager to Co-Manager to Store Manager
      • Mar 1995 - Mar 1998

      Recruited following college and worked my way through management levels. As a store manager I had full responsibility for store merchandising, sales, personnel activities, and customer relations. * Sales increased 10% over budget in a high volume store * Reversed inventory shortage problem, stores rank moved to top 2% nationwide. Recruited following college and worked my way through management levels. As a store manager I had full responsibility for store merchandising, sales, personnel activities, and customer relations. * Sales increased 10% over budget in a high volume store * Reversed inventory shortage problem, stores rank moved to top 2% nationwide.

Education

  • Art Institute of Pittsburgh
    Associate Degree, Specialized Business; Fashion Marketing
    1993 - 1995

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