Stephanie Harris
Director of Museum Operations at Mattatuck Museum- Claim this Profile
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Bio
Experience
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Mattatuck Museum
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Director of Museum Operations
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Oct 2014 - Present
• Oversight of the day-to-day operations• Negotiate new/renewal of vendor contracts• Create and implement routine maintenance schedules for vendors and instituted protocols for when they are in the building• Serve as the building coordinator and primary contact for facilities issues• Hire, train and supervise building services staff which include security, maintenance and visitor services personnel• Professionalizing and standardizing building services department by writing department procedures and visitor services manual which has dramatically increased efficiency and job performance• Manage all IT issues (computers, servers, telephone, internet, AV) and liaison with vendors on resolutions• Oversee Museum Shop, which includes managing and ordering shop inventory and organizing consigner contracts and inventory• Oversee Café operations• Researched, wrote and implemented a disaster plan and emergency procedure manual and trained the staff and volunteers on these new protocols (2015)• Expanded security system to include additional cameras, monitoring station, and updated code access to the building (2015)• Working on upgrading the fire alarm system, which is significantly out of date (2016) Show less
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Director of Marketing
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Jan 2011 - Present
• Graphic design o Printed materials such as quarterly brochures (16-24 pages), exhibition catalogs, postcards, event invitations, flyers, rack cards, business cards, letterhead, envelopes, strategic plan, and more o Large scale advertising such as outdoor banners, billboards and bus ads o Exhibition panels for galleries, way-finding signs throughout the building• Create all radio and television scripts for ad campaigns• Maintain social media (Facebook, Twitter, Instagram) posting and paid campaigns and supervise staff contributors• Re-brand of the Museum with updated logo and messaging to create a fun and modern feel including a new campaign theme, “@ The MATT”, and two new taglines: ‘A Vibrant Destination’ and ‘Adventures in Art and History’• Working with design company to redesign the website (WordPress) slated to launch in late Spring 2016• Oversee all media relations with newspapers, magazines, radio and television to generate exhibition reviews, editorial and public interest stories about the Museum• Create and manage the $100,000 marketing budget and negotiate contracts with vendors• Supervise the Marketing and Development Associate• Lead role in planning and executed 2 annual fundraisers: Summer Fling (200 people) and Brass Button Award (350 people) in conjunction with the development and marketing departments. Show less
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Event and Rental Coordinator
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Jan 2011 - Dec 2016
• Coordinate museum schedule for all museum events and outside rentals• Meet with prospective clients about events and tour them through the building• Put together pricing, contracts and insurance for each event• Coordinate logistics with museum staff, renters and outside vendors• Schedule staff, create floor plans and oversee setup of events• Create print and digital collateral to market rentals
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WeightWatchers
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Receptionist
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May 2007 - Dec 2013
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Carlisle FoodService Products
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United States
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Plastics Manufacturing
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100 - 200 Employee
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Marketing Graphics Coordinator/Graphic Designer
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Jun 2007 - Dec 2010
• Print media design – catalogs (50-200 pages), brochures, sell sheets, spec sheets • Trade advertisements - magazine ads, postcards • Traycover design • Trade show display design • Photography shoot supervisor • Website content management • Product development - logos, packaging design • Print media design – catalogs (50-200 pages), brochures, sell sheets, spec sheets • Trade advertisements - magazine ads, postcards • Traycover design • Trade show display design • Photography shoot supervisor • Website content management • Product development - logos, packaging design
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Education
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Edinboro University of Pennsylvania
Bachelor of Fine Arts, Applied Media Arts - Graphic Design