Stephanie Guillaume
English student at Delfin English School- Claim this Profile
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Bio
Experience
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English student
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Dec 2019 - Present
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Special Needs Assistant
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Dec 2016 - Sep 2019
- Employed to aid and assist students with intellectual and physical disabilities on a day-to-day basis.- Liaise with the school principal to discuss the daily agenda of each student under my supervision.- Ensure the student is engaged to partake in activities.- Arrange one to one sessions with the students to discuss any areas where they are facing difficulties.- Provide feedback to parents and principal on students' progression.
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Crew Member
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Oct 2015 - Jul 2016
- Responsible for taking booking reservations over the phone and online.- Responsible for researching online feedback regarding the restaurant and escalating any issues identified. This also involved replying to feedback from diners.- Liaising with the chef and restaurant manager to market the daily menu in the restaurant.- Main point of contact for guests to the restaurant i.e. addressing any additional assistance they may require.
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Restaurant Waitress
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Dec 2014 - Feb 2015
- Greet the guests at the reception and accompany them to their table.- Assist the guests in order setting and place the order at the relevant stations.- Coordinate with stations to ensure simultaneous order delivery.- Proactively respond to guests’ concerns before, during and after the meal.- Generate bill and collect payment.
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Warehouse Worken
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Jan 2012 - Dec 2014
- Moved, stored and transferred merchandise- Maintained stock in an ordered fashion on shelves or correct locations- Stock up merchandise on the sales floor - Maintained a clean and safe condition of equipment and work area- Used hand and forklifts safely
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Crew Member
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Jul 2008 - Aug 2009
- Greet customers, take and assemble orders and receive payments- Clean the restaurant according to the restaurant’s sanitation procedures and policies- Cook and prepare food for packing or serving- Check equipment to ensure it is working efficiently- Back up crew members in the event of absences and work overload- Check food and supplies stock and maintain inventory- Assist new crew members with on the job training.
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Crew Member
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Jul 2006 - May 2007
- Greet customers, take and assemble orders and receive payments- Clean the restaurant according to the restaurant’s sanitation procedures and policies- Cook and prepare food for packing or serving- Check equipment to ensure it is working efficiently- Back up crew members in the event of absences and work overload- Check food and supplies stock and maintain inventory- Assist new crew members with on the job training
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Cashier
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Jan 2005 - Dec 2005
- Greet customers as they enter in store.- Help customers locate the merchandise they need.- Assist customers with buying decisions.- Operate cash register and adding machine to receive cash for sold items.- Calculate discounts and rewards as appropriate.- Tag items for price and expiry date.- Stock shelves and count merchandise.- Balance all transaction at the end of the day for cash reconciliation.
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Maid
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Jan 2002 - Dec 2002
- Sanitize rooms, hallways and other living or work areas. - Change sheets and towels, make beds, clean, fold. - Empty trash bins and take garbage to disposal areas. - Vacuum carpet, and upholstered. - Bruch and polish windows, walls and furnishings. - Replenish bathroom supplies such as soap and toilet paper. -Dust and buff furniture and utensils.
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Education
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Delfin English School
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The English Academy
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Université de Technologie de Compiègne (UTC)