Stephanie Grethen
Chief Customer Officer, Member of the Executive Leadership Team at Aerospike, Inc.- Claim this Profile
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German Native or bilingual proficiency
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French Limited working proficiency
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Italian Elementary proficiency
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Turkish Elementary proficiency
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English Native or bilingual proficiency
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Spanish Limited working proficiency
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Bio
Ranjeet Panicker
LinkedIn User
I’ve been closely working with Stephanie over the past few years. As the Chief Customer Officer and Strategic Customer Advisor for our global S/4HANA customer relationships she managed all US customer relationships for the Executive Vice President & Global Head of S/4HANA Cloud & On-Premise development. With her effective communication style, diligence, and technical expertise, Stephanie ensured the success of all executive sponsorships, Strategic Customer Advisory Boards and international key events like SAPPHIRE. Besides this she developed a brand for herself as trusted strategic advisor to our strategic large, multi-national customers. Her outstanding domain knowledge of S/4HANA and her willingness to share this experience with customers, colleagues and partners, made her a highly trusted professional inside her organization and externally. I believe, her way of leading across boundaries in complex matrix organizations and her passion for the solution are her individual key success factors, making her an asset for any team. If something doesn't work-out perfectly she is a rock staying above situations, connecting with all stakeholders and just ensuring to getting the job done – for the best of our customers. It was an honor having Stephanie in my team!
Ranjeet Panicker
LinkedIn User
I’ve been closely working with Stephanie over the past few years. As the Chief Customer Officer and Strategic Customer Advisor for our global S/4HANA customer relationships she managed all US customer relationships for the Executive Vice President & Global Head of S/4HANA Cloud & On-Premise development. With her effective communication style, diligence, and technical expertise, Stephanie ensured the success of all executive sponsorships, Strategic Customer Advisory Boards and international key events like SAPPHIRE. Besides this she developed a brand for herself as trusted strategic advisor to our strategic large, multi-national customers. Her outstanding domain knowledge of S/4HANA and her willingness to share this experience with customers, colleagues and partners, made her a highly trusted professional inside her organization and externally. I believe, her way of leading across boundaries in complex matrix organizations and her passion for the solution are her individual key success factors, making her an asset for any team. If something doesn't work-out perfectly she is a rock staying above situations, connecting with all stakeholders and just ensuring to getting the job done – for the best of our customers. It was an honor having Stephanie in my team!
Ranjeet Panicker
LinkedIn User
I’ve been closely working with Stephanie over the past few years. As the Chief Customer Officer and Strategic Customer Advisor for our global S/4HANA customer relationships she managed all US customer relationships for the Executive Vice President & Global Head of S/4HANA Cloud & On-Premise development. With her effective communication style, diligence, and technical expertise, Stephanie ensured the success of all executive sponsorships, Strategic Customer Advisory Boards and international key events like SAPPHIRE. Besides this she developed a brand for herself as trusted strategic advisor to our strategic large, multi-national customers. Her outstanding domain knowledge of S/4HANA and her willingness to share this experience with customers, colleagues and partners, made her a highly trusted professional inside her organization and externally. I believe, her way of leading across boundaries in complex matrix organizations and her passion for the solution are her individual key success factors, making her an asset for any team. If something doesn't work-out perfectly she is a rock staying above situations, connecting with all stakeholders and just ensuring to getting the job done – for the best of our customers. It was an honor having Stephanie in my team!
Ranjeet Panicker
LinkedIn User
I’ve been closely working with Stephanie over the past few years. As the Chief Customer Officer and Strategic Customer Advisor for our global S/4HANA customer relationships she managed all US customer relationships for the Executive Vice President & Global Head of S/4HANA Cloud & On-Premise development. With her effective communication style, diligence, and technical expertise, Stephanie ensured the success of all executive sponsorships, Strategic Customer Advisory Boards and international key events like SAPPHIRE. Besides this she developed a brand for herself as trusted strategic advisor to our strategic large, multi-national customers. Her outstanding domain knowledge of S/4HANA and her willingness to share this experience with customers, colleagues and partners, made her a highly trusted professional inside her organization and externally. I believe, her way of leading across boundaries in complex matrix organizations and her passion for the solution are her individual key success factors, making her an asset for any team. If something doesn't work-out perfectly she is a rock staying above situations, connecting with all stakeholders and just ensuring to getting the job done – for the best of our customers. It was an honor having Stephanie in my team!
Credentials
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Advisory Council For Women in Leadership For Executives
California State University, ChicoAug, 2021- Sep, 2024
Experience
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Aerospike, Inc.
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United States
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Defense & Space
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Chief Customer Officer, Member of the Executive Leadership Team
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Jul 2021 - Present
Responsible for Customer Success and Customer Support to deliver a seamless and impactful end-to-end journey for Aerospike’s customers, ensuring they experience the maximum business value of their investment. Champion and advance the operational aspects of customer success, including vision, strategy, solution innovation and delivery, product support, and customer relationships. Responsible for Customer Success and Customer Support to deliver a seamless and impactful end-to-end journey for Aerospike’s customers, ensuring they experience the maximum business value of their investment. Champion and advance the operational aspects of customer success, including vision, strategy, solution innovation and delivery, product support, and customer relationships.
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California State University, Chico
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United States
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Higher Education
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700 & Above Employee
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Advisory Council For Women in Leadership For Executives
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Aug 2021 - Present
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VP, Chief Customer Officer and Strategic Customer Advisor, SAP S/4HANA (Cloud)
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Sep 2013 - Jun 2021
End to end customer success management for the Global Head of Development for SAP S/4HANA and SAP S/4HANA Cloud: establishing a customer office, management of all customer relationships and meetings, executive sponsorships, content and presence management of key international events and Strategic Advisory Board meetings. Accountability for adoption, value realization, customer health and satisfaction, acting as customer advocate to improve product and adoption tools. Trusted advisor and executive project sponsor for SAP’s flagship product SAP S/4HANA (Cloud), providing roadmap and adoption planning guidance as well as migration supervision to strategic Fortune 100 customers becoming Intelligent Enterprises through Digital Transformation and use of innovative technologies (ML and AI) with either on-premise, cloud or hybrid deployments. Speaker at and producer of internal and external events. Show less
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Chief Product Owner
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Sep 2010 - Aug 2013
Accountable for strategic and technical product management teams, defining and aligning business strategy and product roadmap for Analytics Rapid Deployment Solutions (RDS); P&L responsibility; driving Development and Deployment Architecture; defining and establishing Commercialization Framework and Portfolio Process. Charged with delivering pilot projects. Provide end-to-end accountability for solution delivery and manage SI/OEM partner recruitment and management.
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Chief Of Staff
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Jul 2009 - Aug 2010
Provided end-to-end business execution excellence for the Executive VP & GM’s office in order to deliver financial and strategic company objectives. This included managing the Office of the Executive VP, customer and partner engagements, driving internal and external communications, and providing general program support. Charged with conducting data analyses and preparing reports for the Executive VP with respect to Sales Leadership, Deal Management, Quarterly Business Reviews.
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Head of Product Readiness and Education
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Jun 2007 - Jul 2009
Managed Analytics and Security business unit with full P&L accountability. Tasked with establishing common Product Enablement strategy for entire product portfolio. Served as a member of the Professional Services and Education Integration work-stream post-merger ($6.78B transaction). Charged with managing integration negotiations for merging companies’ Education units. Responsible for establishing post-merger best of both worlds product lifecycle management.
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