Stephanie Goodwin
Team leader at Anchor Care- Claim this Profile
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Topline Score
Bio
Credentials
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NVQ 3 Health & Social Care
Babcock
Experience
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Anchor Care
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Team leader
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Aug 2016 - Present
Ensuring the safety and security of the building and residents, overseeing the shift to ensure staffing levels are suitable for each floor, administering medication and completion of necessary MAR charts, providing high levels of care, enabling clients to upkeep their hygiene and appearance with assistance, ensure cleaning tasks are carried out to a continuously high standard, preparation of drinks and any food required throughout the night, administration of correct care communication logs, cream application charts and positional charts, companionship, handover to day staff on beginning and end of shifts.
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ABL Care Ltd
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United Kingdom
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Hospitals and Health Care
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1 - 100 Employee
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Team leader
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Sep 2015 - Aug 2016
Providing a high standard of care; enabling clients to maintain good hygiene and appearance, shaving, maintain their mobility in the comfort of their own homes, companionship, assisting with dressing, toileting, preparation of meals and drinks, assisting clients with eating, administration of relevant paperwork (MAR sheets, care communication sheets), sitting service which can include anything from housework or going out for a few hours, prompting of medication. When I was promoted to team leader in this role, my responsibilities included; audits of care communication logs and MAR charts, reviews with clients, delivery of invoices, spot checks on staff and to assist the manager when starting up a new care package - giving feedback on what is and isn’t working for both the service user and the staff.
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Right at Home
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United States
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Hospitals and Health Care
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700 & Above Employee
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Care giver
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Apr 2015 - Oct 2015
Key responsibilities included; Providing a high standard of care; enabling clients to maintain good hygiene and appearance, maintain their mobility in their homes, assisting with dressing, toileting, preparation of meals and drinks, assisting clients with feeding, administration of relevant paperwork (MAR sheets, care communication sheets), and assisting with day to day tasks such as shopping or housework Key responsibilities included; Providing a high standard of care; enabling clients to maintain good hygiene and appearance, maintain their mobility in their homes, assisting with dressing, toileting, preparation of meals and drinks, assisting clients with feeding, administration of relevant paperwork (MAR sheets, care communication sheets), and assisting with day to day tasks such as shopping or housework
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Botleigh Grange Hotel and Spa
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United Kingdom
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Hospitality
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1 - 100 Employee
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Receptionist
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Jul 2014 - Apr 2015
Being the first person to greet guests, handling group and single bookings, contacting agents regarding their booking, checking guests in and out, cash control, room management, complaint handling, general enquiries both face to face and over the phone, restaurant and bar bookings, call management, high standards of customer service, general administration tasks such as filing ect Being the first person to greet guests, handling group and single bookings, contacting agents regarding their booking, checking guests in and out, cash control, room management, complaint handling, general enquiries both face to face and over the phone, restaurant and bar bookings, call management, high standards of customer service, general administration tasks such as filing ect
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APEX CARE
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Nigeria
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Medical Practices
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1 - 100 Employee
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Senior Care Assistant
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May 2012 - Jul 2014
Key responsibilities included; Providing a high standard of care, preparation of meals and drinks, new Business - taking on new clients and administration of relevant paperwork, on call management (handling emergencies and care schedules), manage complaints procedure, investigate any complaints that come in, assisting with company audits, client assessments, spot checks on carers, client reviews. Whilst working here I also achieved an NVQ in Health and Social Care Level 3. Key responsibilities included; Providing a high standard of care, preparation of meals and drinks, new Business - taking on new clients and administration of relevant paperwork, on call management (handling emergencies and care schedules), manage complaints procedure, investigate any complaints that come in, assisting with company audits, client assessments, spot checks on carers, client reviews. Whilst working here I also achieved an NVQ in Health and Social Care Level 3.
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Botleigh Grange Hotel and Spa
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United Kingdom
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Hospitality
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1 - 100 Employee
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Food And Beverage Assistant
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Feb 2007 - May 2012
Key responsibilities included; High standard of customer service, taking orders for food and drink, ensuring the restaurant and serving areas were kept to a clean standard, working as part of a team, meet and greet, cash control, health and safety in the workplace, COSHH. Key responsibilities included; High standard of customer service, taking orders for food and drink, ensuring the restaurant and serving areas were kept to a clean standard, working as part of a team, meet and greet, cash control, health and safety in the workplace, COSHH.
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Education
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2005 - 2010
Wildern Secondary School
14 GCSE's A-C Grade, GCSE's
Community
