Stephanie Gold
Customer Service Representative at GHI Assets- Claim this Profile
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Bio
Credentials
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Diploma In Travel Sales and Operations
IATA TrainingJun, 2022- Oct, 2024 -
Diploma In Travel and Tourism Consultant
IATA TrainingMay, 2022- Oct, 2024 -
Diploma in Travel and Tourism Management
IATA TrainingSep, 2021- Oct, 2024 -
Diploma in Travel and Tourism Foundation (DTTF)
IATA TrainingJan, 2021- Oct, 2024
Experience
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GHI Assets
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Nigeria
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Airlines and Aviation
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1 - 100 Employee
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Customer Service Representative
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Jan 2023 - Present
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Travel Essentials
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United States
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Education Administration Programs
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1 - 100 Employee
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Visa Consultant/ Travel Consultant
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Aug 2020 - Dec 2022
I handle all Client’s Travel Documents.I have a detailed check list i go through with clients to get the information i need for the visa processing.I ensure that all Organisations Policies are followed in both written and verbal relations with Clients.I ensure that complimentary messages are sent to Client.I ensure that all Communication with Clients are treated with utmost confidentiality.
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Ticketing Agent
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Dec 2019 - Aug 2020
I issue local and international flight tickets.I make and amend reservations when necessary.I understand IATA city and airport codes which help me to skilfully read and understand an air ticket itenerary both International and local.I greet and help customers and with their flight reservations.I provide information regarding dates, schedules, availability, and prices of flights.
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Education
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2021 - 2024
National Open University of Nigeria
Bachelor of Science - BS, Tourism Studies -
2018 - 2020
Universidad Azteca European Programmes
Bachelor's degree, Psychology
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