Experience

Ovations Food Services, LP

• United States
• Hospitality
• 200 - 300 Employee

• Customer service/server/cashier

  • Jul 2016 - Present

  Provide outstanding customer service/guest experience for major events in/out of Sonoma County, learn various food/alcohol items being served for events in short time frame, take guest orders in a timely but accurate manner in a very fast paced environment, work both in a team or main server for large parties simultaneously, handle customer problems, inquiries and complaints in a prompt professional manner. Provide outstanding customer service/guest experience for major events in/out of Sonoma County, learn various food/alcohol items being served for events in short time frame, take guest orders in a timely but accurate manner in a very fast paced environment, work both in a team or main server for large parties simultaneously, handle customer problems, inquiries and complaints in a prompt professional manner.



EL TORITO RESTAURANT

• United States
• 1 - 100 Employee

• Server

  • Oct 2015 - Jan 2017

  Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guests needs and making them feel welcomed, comfortable, and important. Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guests needs and making them feel welcomed, comfortable, and important.



Monarch Medical Group, Inc.

• Santa Rosa, California

• Medical Assistant/Toxicology Tech

  • Jul 2014 - Nov 2016

  Medical assistant/Toxicology Technician for busy Orthopaedic office. Checked patients in/out, roomed patients, checked vitals, insurance verification/authorization (especially workers comp), scheduled appointments/follow ups, Ordered, received and maintained accurately detailed inventory of all medications, kept all medications in their appropriate storage areas locked at all times, kept medication and patients' files and medical records current and up to date in EMR system, dispensed/refilled pain medication to patients as well as various general office duties. Show less



A Perfect Experience Auto Detail

• Santa Rosa, California

• Executive Administrative Assistant

  • Oct 2013 - Jun 2016

  Operated multi-line phone system, fax, emails, printer and other general office procedures. Processed payroll and organized the storage of all company data (vendors, clients, etc). Developed goals/budgets and implemented them accordingly, Worked closely with CEO for new hires, staff scheduling, meetings, travel arrangements, and events within the community. Carried out financial transactions. Managed all areas of the company in the absence of CEO, Calculated and organized the office space efficiently, Organized office parties, excursions and in-house activities, Introduced new policies, rules and regulations and ensured they were followed, received/entered cash/credit card payments for services rendered, performed bank deposits/transactions as needed. Managed all marketing; created flyers, special promotions coupons, gift certificates, and mailers. Maintained all social media accounts, used mailchimp and insightly. Also worked closely with outside marketing firm. Show less



Empire College School of Business

• United States
• Higher Education
• 1 - 100 Employee

• Medical Assisting Graduate

  • Feb 2013 - Sep 2015

  Being enrolled in the Clinical Medical Assisting program included extensive classroom and clinical instruction in medical terminology, medical office procedures, medical insurance billing and healthcare math, along with anatomy, physiology and pharmacology as well as hands-on clinical skills necessary for back office medical assisting positions in doctors' offices, hospitals (laboratories, EKG departments, and outpatient areas), private laboratories and other medical institutions. Volunteer experience through various health fair events such as blood glucose and blood pressure screening, flu shot clinics, March of Dime walks, Red Cross, Sebastopol senior center and more. Show less



Applebee's Neighborhood Grill + Bar

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Jul 2008 - Sep 2012

  Greeted all guests in a warm and inviting manner, coordinated seating chart, extensive knowledge of all menus along with daily/weekly specials, took and entered orders with great attention to detail, served guests' meals and drinks accurately in a timely manner. Greeted all guests in a warm and inviting manner, coordinated seating chart, extensive knowledge of all menus along with daily/weekly specials, took and entered orders with great attention to detail, served guests' meals and drinks accurately in a timely manner.



Claire's

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • 2006 - 2008

  Oversaw all employee training, coordinated sales promotion activities, prepared merchandise displays, maintained proper store appearance, loss prevention, supported team members, cash handling, bank transactions, inventory, performed daily duties of Store Manager in her absence. Oversaw all employee training, coordinated sales promotion activities, prepared merchandise displays, maintained proper store appearance, loss prevention, supported team members, cash handling, bank transactions, inventory, performed daily duties of Store Manager in her absence.



Help-U-Sell Real Estate Windsor/Ukiah

• Windsor, California

• Marketing Manager

  • Mar 2002 - Sep 2007

  Marketed all homes listed for Windsor and Ukiah region, created detailed photos of properties, updated websites, created property flyers, responsible for MLS updates, prepared reports for weekly staff meetings, arranged travel for partners. Marketed all homes listed for Windsor and Ukiah region, created detailed photos of properties, updated websites, created property flyers, responsible for MLS updates, prepared reports for weekly staff meetings, arranged travel for partners.



Help-U-Sell Real Estate

• United States
• Real Estate
• 1 - 100 Employee

• Administrative Assistant/Marketing Manager

  • Mar 2000 - Sep 2007

  Marketed all homes listed in the two offices. ● General Office duties. ● Created property flyers, detailed photos of properties, & updated websites. ● Responsible for MLS updates. ● Prepared reports for weekly staff meetings. ● Arranged travel for partners. ● Multi-line telephone system and on-call phone system Marketed all homes listed in the two offices. ● General Office duties. ● Created property flyers, detailed photos of properties, & updated websites. ● Responsible for MLS updates. ● Prepared reports for weekly staff meetings. ● Arranged travel for partners. ● Multi-line telephone system and on-call phone system