Benefits Account Manager

• Apr 2022 - Present

Benefits Manager

• Sep 2020 - Mar 2022

• Single-handedly configure and coordinate open enrollment for approx. 1,000 employees, including training of office staff and benefit counselors, reporting on eligibility and census data to providers • Administer all benefit plans on a daily basis, including plan audits, life event management, file feed management and leaves of absence • Serve as compliance desk for HR team, managing all compliance and applicable reporting including: ACA, forms 5500 and wrap documents, EEO-1, and non-discrimination testing • Collaborate with HR team members on department-wide initiatives such as overhauls of employee handbook and performance management, ongoing employee relations issues Show less

HR Manager

• Sep 2018 - Sep 2020

• Establish HR department to centralize on-going operations across company’s diverse market segments including property management, food & beverage and construction • Manage all aspects of employee lifecycle for 200+ employees in high turnover industries • Develop policies and procedures and key documents to streamline existing processes and strengthen internal communications from Corporate operations to staff at all levels • Manage weekly, biweekly and monthly payrolls for staff at all classifications, handle multiple staggered open enrollments and implement initial 401k enrollment for food & beverage staff • Act as project lead in HRIS conversion and implementation of Beekeeper internal communications tool and create and execute company-wide employee survey creating on-going company initiatives based on results. Named Beekeeper’s first ever Customer of the Month due to success of implementation Show less

HR Manager

• Feb 2018 - Sep 2018

• Build HR department of a brand-new tech startup from the ground up • Recruit and onboard talent for new roles from entry to executive level, including researching and implementing a new ATS program • Create documents such as employee handbook, employment and separation agreements, new hire packets, and policies and procedures • Manage weekly payroll and benefits enrollment for new employees and open enrollment at start of plan year • Build HR department of a brand-new tech startup from the ground up • Recruit and onboard talent for new roles from entry to executive level, including researching and implementing a new ATS program • Create documents such as employee handbook, employment and separation agreements, new hire packets, and policies and procedures • Manage weekly payroll and benefits enrollment for new employees and open enrollment at start of plan year

HR Generalist

• Apr 2015 - Feb 2018

• Worked with small managing team to build and staff new corporate office of about 125 employees, completed project in less than six months • Processed payroll and managed ongoing HR support for the complete life cycle of the employee for a staff of up to 200 in-house and remote employees, including but not limited to employee relations, conflict resolution, benefits administration and performance management • Worked with corporate HR team to implement new employee benefits portal leading up to mandatory benefits enrollment and to develop and implement new annual employee evaluation form • Managed facility’s expenses and maintenance needs; coordinated events held at facility for a variety of departments company-wide; developed committees responsible for special projects such as volunteering, special events and newsletters • Provided administrative support including coordinating travel, managing expense reports, developing reports and policies & procedures, and monitoring budgets Show less

Accounting Administrator

• Aug 2013 - Apr 2015

• Trained and supported payroll specialist with multi-state payroll including supplemental payroll for specialized construction jobs • Daily accounting duties including but not limited to Accounts Payable and Receivable, journal entries, developing and monitoring of departmental budgets for largest electrical contractor in Carolina Metro area • Handled monthly bank account and credit card reconciliations (over 50 cards), worked monthly to prepare documents for annual financial audit • Special responsibilities included writing policies and procedures, development and maintenance of reports, and document management • Chosen for web development team, implemented new website, intranet portal site and created social media/marketing campaign Show less

Exec. Assistant/Office Administrator

• Feb 2011 - Aug 2013

• Acted as in-house HR contact for all employees on behalf of remote HR Director; on-boarding all new hires, maintaining files, and developing policies and procedures • Assisted executive team by creating and maintaining reports, coordinating calendars, domestic and international travel, and expense reports, routing phone and mail • Maintained expenses, utilities and insurance at all properties held and managed by all entities, as many as 75-80 properties and 100+ vendors at any given time • Acted as bookkeeper regularly when daily accounting staff is unavailable. Trained all incoming accounting staff on practices of all companies • Created manuals, policies and process flows for new departments and entities • Managed and develop new modules of CRM system Show less

Customer Service Rep/Office Manager

• May 2010 - Feb 2011

First acted as sole assistant to both Office Manager and owner of busy office with international client base. Handle travel arrangements, primarily international, as well as management of personal finances and calendars • After short time as Office Assistant, promoted to Customer Service Rep, then Office Manager due to excellent work ethic and quick acquisition of large amount of product knowledge • Handle all accounts receivable, bank reconciliations, and payroll • Hold responsibilities including: interviewing, training and on-boarding new hires, gathering and assessing financial information for companies seeking credit terms, coordinating vendors and logistics companies Show less

Mail/File Clerk

• 2009 - 2009

• Work first as sole clerk in charge of copies, later in charge of mail for firm of over thirty attorneys and one hundred employees • Receive promotion to mail clerk after less than two months due to superior job performance in highly detailed position • Meet strict deadlines due to court filings, anticipate needs of all attorneys and support staff • Train new hires, maintain equipment, perform inventory • Work first as sole clerk in charge of copies, later in charge of mail for firm of over thirty attorneys and one hundred employees • Receive promotion to mail clerk after less than two months due to superior job performance in highly detailed position • Meet strict deadlines due to court filings, anticipate needs of all attorneys and support staff • Train new hires, maintain equipment, perform inventory