Senior Human Resources Business Partner

• Jan 2022 - Present

Human Resources Manager

• Sep 2019 - Jan 2022

HR Associate

• Aug 2017 - Sep 2019

Human Resources Assistant

• Apr 2016 - Aug 2017

Manage and maintain employee personnel records for full-time, part-time and seasonal employees in the Enterprise Resource Planning Database(ERPD). Work with Payroll and IT to optimize user experience with the ERPD in such aspects as open enrollment, employee self service and efficiency with personal changes to benefits, positions and pay. Engage management staff by developing and launching Management Training Sessions. Focusing on performance and change management. Assist with recruitment (posting ads, interviews, reference checks and new hire orientations), benefit administration for full time employees, and special projects relating to labor relations, retirement, wellness initiatives, 1095-C processing, workers compensation, FMLA, and Loss/Accident/Property Insurance claims. Serve as contact between employees, broker and insurance providers to research issues or answer questions about Medical, Dental, and FSA plans. Monroe is located in eastern Fairfield County. While the town has sustained a progressive growth over the past 20 years, it has not lost its character and charm. Monroe is a family-oriented community with an excellent school system, recreational facilities and a variety of houses of worship. The Human Resources Department provides quality services, and support in employment, training, employee relations, benefits, compensation and safety beyond the expectations of all employees enabling them to better serve our external customers.Our goal is to serve our employees to the best of our ability, while providing a safe and healthy working environment.

Team Lead, Database Marketing

• May 2015 - Sep 2015

Served as a Subject Matter Expert and Training Resource for department staff, internal departments and outside vendors. Lead Facilitator in resolving issues, communicating cross-functional schedules, delegating department research and organizing production for 100-400 direct marketing campaigns each month.Successfully lead weekly production meetings and cross-training sessions with client team and outside vendors. Maintained positive relationships with all key internal stakeholders in order to ensure client needs were met and a sense of urgency was maintained across the organization to meet timelines and retain business. Directly responsible for 1 campaign management analyst; ensuring analyst execute all job tasks accurately and timely. Directly responsible for cross-training 2 senior programmers on account analyst daily tasks.Insurance Solutions markets accident & life insurance products on behalf of our 3,500+ financial institution partners. We work with only A+ rated carriers to administer coverage for over 20 million people across America. Our insurance solutions provide affordable, hassle free insurance to consumers resulting in proven customer loyalty and generating incremental revenue for our clients.Affinion Group is one of the world's leading loyalty and customer engagement solutions companies servicing over 250 million consumers with more than 5,500 client partner relationships and over 40 years of experience. For more information, visit www.affinion.com.

Training & Development Job Shadowee

• Nov 2014 - Sep 2015

Collaborated with Talent Development and Communications Associate to create content for a training module for an Organizational Savvy Webinar presented to executive level employees. Introduced to the Addi Model as a resource to create the training module.Shadowed the Senior Director of Talent Development and Communication. Attended 2 Career Development Training Seminars and created a Career Development Training evaluation survey using Survey Monkey

Senior Account Anaylst, Database Marketing

• Apr 2013 - May 2015

Supported a 12 month- 3rd party vendor management transition, which included not limited to; leading meetings, integrated company processing and business requirements, strategized new system reporting and execution. Responsible for effective execution of 150-400 direct mail campaigns each month; creating marketing specifications, managing inquires in campaign troubleshooting involving internal departments and outside vendors, checking reports and attending daily/weekly meetings. Responsible for creating training manuals and procedural documentation, which illustrates all processing standards, client specific deliverables and multiple processing flows.Served in a supervisory role for 2-account analyst; ensuring flawless campaign execution and distributing campaign tasks each month. Traveled bi-annually to meet and collaborate with team members and attend company meetings, functions and trainings.Selected to be a lead training resource for the Database Marketing Department and cross-train with Modeling Team and Client Services Team on data processing techniques and practices.Developed and delivered new department processes flow to an executive level management team. Recognized for my teamwork within the organization and my ability to execute high profile ad hoc requests in restricted timelines while balancing other responsibilities.

Account Analyst, Database Marketing

• Jan 2008 - Mar 2013

Responsible for effective execution of 30-150 direct mail campaigns each month; creating marketing specifications, managing hundreds of inquires per week in campaign troubleshooting involving internal departments and outside vendors, checking reports and attending daily/weekly meetings. Developed strong relationships with 4 internal departments to elicit or disseminate critical information, as it relates to solicitations, special projects and analysis. Selected to be part of 2 project management teams in the execution of merging data-management processes. Recognized for my ability to complete complicated client requests within shortened timelines. Served as a mentor and trainer for new hires on campaign management process.