Project Manager

• Mar 2020 - Present

Maternity Leave

• 2018 - 2020

Social Media Account Manager

• 2018 - 2018

• Defined posting schedules, isolated target audiences, and oversaw the day-to-day social media communications strategy for several restaurants in Montreal including Instant Pot, Maki Restaurant, Gibbys, and Panama Rotisserie • Developed and deployed content across multiple accounts such as Facebook, Instagram, Pinterest, and Google+ • Implemented marketing campaigns targeted towards key demographics to drive sales and reservation numbers • Built and nurtured client relationships to understand needs, gather media, and address any issues or concerns • Tracked social media analytics to assess engagement rates, identify trends, and inform outreach strategies • Coordinated account activities using Hootsuite and submitted reports and correspondence for clients using Slack • Interacted with community members, responded to comments, and raised awareness of weekly deals and events • Created groups and folders on Pinterest that offered followers seasonal inspirations and delicious daily recipes Key Achievement: ✔ Successfully increased social media followers and engagement levels for every client by enhancing the quality and consistency of the online content and demonstrating advanced writing skills in both French and English Show less

Sales Agent

• 2007 - 2017

• Tasked with selling various vacation packages to travel agencies and individual customers across North America • Built and nurtured rapports with clients to understand needs and offer knowledgeable product recommendations • Communicated with clients on a daily basis to maintain customer loyalty and endorse new products and services • Contributed to the launch of new travel packages by participating in live events and promotions across the globe Key Achievements: ✔ Grew annual sales revenues from under $180,000 in 2007 to a peak of $1.34 million by providing unsurpassed bilingual customer support and building a dedicated and sizeable client base through return clients and referrals ✔ Ranked 1st overall in sales among 45 Sales Agents in North America for 5 consecutive years between 2010 to 2014 and won the award for Most Improved Revenue for increasing year-over-year sales by over $700,000 Show less