Chartered Legal Executive

• Dec 2021 - Present

Legal Executive

• Jul 2016 - Dec 2021

Bar Staff

• Sep 2015 - Aug 2016

The Elm Tree is a local estate pub which serves both food and drink where I worked during my final year at university before graduating. Also hosts functions with high numbers of customers. As bar staff and waitress I was the face of the business and first call for customer queries and complaints. I was regularly left alone meaning I had to deal with any complaints alone. The Elm Tree is a local estate pub which serves both food and drink where I worked during my final year at university before graduating. Also hosts functions with high numbers of customers. As bar staff and waitress I was the face of the business and first call for customer queries and complaints. I was regularly left alone meaning I had to deal with any complaints alone.

Bar Staff

• Nov 2011 - Jun 2015

I worked on the bar, the cloakroom and on the box office throughout my time at University. This meant I had to manage my time effectively often with late nights working and studying during the day. I worked on the bar, the cloakroom and on the box office throughout my time at University. This meant I had to manage my time effectively often with late nights working and studying during the day.

Works Experience

• Sep 2013 - Sep 2013

I undertook a 3 day works experience with Network Rails Legal team, focusing on Commercial matters. During my time I sat in on a number of meetings with solicitors and clients on matters such as landslides and the new HS1 link. I also had to research the information needed in advance of meeting, including reading case files to make sure I was aware of the case. I also attended a full day preliminary meeting for the new Thames Tunnel and was required to take notes and discuss with other members of the team any issues I felt could affect Network Rail. Show less

Work Experience

• Jun 2012 - Jun 2012

I participated in a weeks work experience shadowing a solicitor who specialises in personal injury law, specifically serious head injuries and claims against the MOD. During my time I gained experience in researching, summing up cases and judgements. I was asked to write letters to clients and documents for various stages of a claim including a letter of claim, witness statements and a request for a medical report. Some of these were used by the solicitor. I also attended both initial interviews and follow up meetings with clients as well as case meetings with judges. Show less

Concession Stand Member

• Mar 2011 - Sep 2011

Handled both hot and cold food and drinks, dealt with my own till and processing it. I had to deal with a number of customers during calm and busy periods, including any complaints they had. During my time I successfully completed several mystery shoppers which aimed to test customer service standards. Handled both hot and cold food and drinks, dealt with my own till and processing it. I had to deal with a number of customers during calm and busy periods, including any complaints they had. During my time I successfully completed several mystery shoppers which aimed to test customer service standards.

Waitress

• Jul 2009 - Mar 2011

Truly Scrumptious was a small family run café where I worked as a waitress and a cook. I would prepare and make a number of meals and snacks. Due to this I was trained in relevant health and safety regulations. I was also regularly left alone in the running of the café and other members of staff. I would both open and close the café, handle money and the running of the till. I also had to order and receive stock and on occasions, organise wages and time sheets. Truly Scrumptious was a small family run café where I worked as a waitress and a cook. I would prepare and make a number of meals and snacks. Due to this I was trained in relevant health and safety regulations. I was also regularly left alone in the running of the café and other members of staff. I would both open and close the café, handle money and the running of the till. I also had to order and receive stock and on occasions, organise wages and time sheets.