Stephanie H.
Product Manager at WizeHive- Claim this Profile
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Topline Score
Bio
Credentials
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Certified Project Manager (CPM)
Project Management Leadership Group, Inc.(PMLG)Aug, 2020- Nov, 2024 -
Certified SAFe® 5 Agilist
Scaled Agile, Inc.Oct, 2020- Nov, 2024 -
Certified SAFe® 5 Product Owner/Product Manager
Scaled Agile, Inc.Jan, 2021- Nov, 2024 -
Certified SAFe® 5 Scrum Master
Scaled Agile, Inc.Jan, 2021- Nov, 2024
Experience
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WizeHive
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United States
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Software Development
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1 - 100 Employee
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Product Manager
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Apr 2022 - Present
• Experienced Product Manager with a track record of delivering successful SaaS products from ideation to launch and beyond. • Team player with vast experience collaborating with global, cross-functional teams including engineering, design, marketing, and sales to deliver customer-focused solutions that drive business growth. • Executes product roadmaps through planning of innovative epics backed by market analysis, creation of data-driven features, and writing clear, technical requirements. • Proven ability to conduct market research, competitive analysis, and customer discovery to inform product strategy and roadmap prioritization. • Strong understanding of Agile product development methodologies with experience in Agile, Scrum, and Kanban frameworks. Certified by Scaled Agile (SAFe) as POPM, SSM, and SA. • Excellent communication and stakeholder management skills with the ability to effectively communicate product vision, status, and impact to internal and external stakeholders. • Passionate about technology and solving client problems with a customer-first mindset and the ability to translate customer needs into product requirements. Show less
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USAA
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United States
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Financial Services
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700 & Above Employee
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Development Product Owner
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Feb 2021 - Apr 2022
As a Product Owner at USAA, I collaborated with cross-functional Agile teams to build and ship products that supported the company's property insurance product line. My expertise in this area encompassed homeowners, renters, umbrella, boat, and personal articles insurance products where I ensured that the development, execution, and strategy of these efforts delivered value to enterprise stakeholders. • Partnered daily with remote, geographically separated teams of software engineers and business partners such as regulatory managers, underwriting, legal, QA, marketing, and business analysts to execute product roadmaps. • As a passionate Product Owner, brought customer needs to fruition by forming a deep understanding of customer needs and storytelling in order to write, refine, prioritize, and accept stories during Agile sprints that directly supported business vision and program objectives. • Aligned with internal customers and stakeholders on a regular cadence to craft robust feature requirements and develop highly innovative MVPs with measurable results. • Worked in a highly regulated environment where risks were proactively identified, managed, and mitigated while strictly abiding by established controls to remain compliant with enterprise policies, state and federal laws, and insurance industry regulations. Show less
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Senior, Survivor Relations
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Oct 2016 - Feb 2021
The mission of Survivor Relations aims to provide human-centered experiences to members and their families after the loss of a loved one. As a Senior in Survivor Relations, I exhibited compassion for members who lost loved ones by empathetically resolving escalated issues and handling high-profile accounts with care and sensitivity. My accomplishments and responsibilities also encompassed: • Collaborated to develop suites of B2C digital estate products and solutions with cross-functional Agile teams and business experience partners.• Coordinated with business and UX design teams to develop, test, and add value to experimental concepts, MVPs, and robotic process automation efforts. • Performed research and analysis on emerging risks and departmental process gaps while identifying actionable and data-informed solutions aimed at driving results.• Servant leader to teams of up to 12 individuals; empathetically led and trained employees with focuses on coaching, compliance, and skill development. • Thoroughly mapped, documented, and outlined department processes to be published for enterprise intranet access. • Ensured application of enterprise risk policies by meticulously auditing customer accounts; analyzed resulting data and identified trends for areas of improvement. Show less
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Senior, Financial Foundations
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Oct 2013 - Oct 2016
• Applied expert product knowledge of full suite of P&C personal lines insurance products (automobile, homeowners, renters, personal articles, and umbrella) while adhering to documented processes and maintaining knowledge of industry statutes, laws, and regulations.• Through various channels, utilized effective communication techniques to foster positive interpersonal relationships with member base, leadership, executives, and peers.• Owned creation and execution of unit meeting agendas, resolution of escalations, and assisted with complex obstacles.• Supported mission fulfillment and demonstrated passionate advocacy by engaging in panels to share candid feedback surrounding processes, trends, and tools in order to improve member and employee experiences. Show less
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Dillard's Inc.
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United States
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Retail
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700 & Above Employee
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Business Manager
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Feb 2013 - Oct 2013
Successfully led the strategy and success of the Juniors department objectives year-over-year. • People leader for a team of seven sales representatives; maintained staff by coaching, recruiting, interviewing, and training employees.• Increased sales by establishing personal networks with buyers, local media outlets, and brand account executives to drive business. Drove event success through extensive local marketing campaigns in various forms of media.• Utilized creative abilities to design and improve visual merchandising of the sales floor.• Responsible for maintenance of inventory and overall design and merchandising of sale floor. Show less
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Administrative Assistant
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Oct 2011 - Feb 2013
Human Resources generalist and assistant to the executive office.• Exhibited attention to detail by thoroughly transcribing employee compensation data and entering weekly payroll. • Displayed excellent communication skills by liaising between executive management, employees, and district leadership.• Sustained local talent by reviewing and filtering resumes, scheduling interviews, conducting employment verification, and facilitating new employee orientation. • Maintained meticulous employee files to comply with corporate audit process; regularly achieved 100% audit results. Show less
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Education
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University of Massachusetts Boston
Global Affairs -
University of the Incarnate Word
Public Administration
Community
