Director of Food And Beverage

• Sep 2023 - Present

Senior Food and Beverage Manager

• Aug 2022 - Present

Supervise daily Food and Beverage shift operation and ensures compliance with all F&B policies, standards and procedures•Manage day-to-day operations, monitors quality, and standards and meets the expectations of our guests on a daily basis•Order F&B supplies and uniforms•Operate all department equipment as necessary and reports malfunction•Supervise staffing levels to verify that guest service, operational needs, and financial objective are met•Understands employee positions well enough to perform duties in employees' absence•Communicate areas that need attention to staff and follow up to ensure understanding•Coordinate cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements•Establishes and maintain open, collaborative relationships with employees•Provide services that are above and beyond for customer satisfaction and retention•Take proactive approaches when dealing with guest concerns•Review comment cards and guest satisfaction result with employees•Provide guidance and direction to subordinates, including setting performance standards and monitoring performance•Communicate performance expectations in accordance with job descriptions for each positionInterviews and hire management and hourly employees with the appropriate skills to meet the business needs of the operation•Manage beverage purchasing and control procedures and ensures staff is trained accordingly•Comprehends budgets, operating statements and payroll progress report Show less

Food and Beverage Manager

• May 2022 - Aug 2022

Part of the pre-opening team. Part of the pre-opening team.

Restaurant Manager

• Dec 2021 - May 2022

Assistant Bar Manager

• Aug 2021 - Dec 2021

Head Bartender

• Aug 2019 - Aug 2021

• Kept alcoholic beverages well-stocked and organized to meet expected demands.• Completed monthly stock inventories to identify and address issues negatively impacting controls. Maintained secure cash drawers, promptly resolving discrepancies for accuracy.• Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.• Trained new bartenders on all aspects of job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations. Show less

Bartender

• Sep 2018 - Sep 2019

• Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors. • Upsold menu items to customers, driving up per sale revenues and maximizing profits. • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers. • Received over 400 beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders. • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors. • Upsold menu items to customers, driving up per sale revenues and maximizing profits. • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers. • Received over 400 beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.

Bartender

• May 2017 - Jul 2019

• Took customer orders and capitalized on opportunities to sell special beverage and food options.• Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.• Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.• Implemented drink prep procedures that reduced waste Conducted weekly inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders. Show less

Bartender

• May 2015 - May 2017

• Kept alcoholic beverages well-stocked and organized to meet expected demands.• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers. Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.• Upsold menu items to customers, driving up per sale revenues and maximizing profits.• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.• Set up glassware, liquor and other necessary supplies for special events.• Set up bar for operation, obtained cash bank and stocked service bar.• Recruited and trained bartenders and barbacks. Show less

Server

• Nov 2017 - Sep 2018

Bartender

• Sep 2014 - May 2015

• Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors. • Maintained secure cash drawers, promptly resolving discrepancies for accuracy. • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors. • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.

Bartender

• Jun 2012 - Sep 2014

• Assisted servers with specialty drinks orders by preparing on-demand items without delay. • Upsold menu items to customers, driving up per sale revenues and maximizing profits. • Kept alcoholic beverages well-stocked and organized to meet expected demands • Assisted servers with specialty drinks orders by preparing on-demand items without delay. • Upsold menu items to customers, driving up per sale revenues and maximizing profits. • Kept alcoholic beverages well-stocked and organized to meet expected demands

Bartender

• Mar 2011 - Oct 2013

• Took customer orders and capitalized on opportunities to sell special beverage and food options. • Managed $4000 in cash with no losses on regular days with totals of more than $15,000 in revenue during high season. • Took customer orders and capitalized on opportunities to sell special beverage and food options. • Managed $4000 in cash with no losses on regular days with totals of more than $15,000 in revenue during high season.