Experience

Delaware Guidance Services for Children and Youth, Inc.

• United States
• Mental Health Care
• 1 - 100 Employee

• Operations Support Coordinator

  • Sep 2022 - Present



PayPal

• United States
• Software Development
• 700 & Above Employee

• Collection Admin Specialist

  • May 2019 - Jun 2022

  Typing, data entry, review monthly reports, faxing,designed and developed procedures to meet goals and productivity requirements, trained and supervised new hires during onboarding process, record legal communications, report team results, meet project deadlines, arranged training sessions

• Administrative Assistant

  • May 2019 - Jun 2022



Office Team

• Wilmington, DE

• Administrative Assistant

  • Sep 2018 - May 2019

  Temporary employee for companies that need staffing for phone coverage, typing, filing, scanning, data entry, receptionist, scheduling, office supplies, front desk duties Temporary employee for companies that need staffing for phone coverage, typing, filing, scanning, data entry, receptionist, scheduling, office supplies, front desk duties



DMMS

• Newark DE

• Data Entry Representative

  • Aug 2016 - May 2018

  Logging payments and refunds for patients and providers, updating patients records daily, reporting problems with data, accurately entering information in various computer programs, maintaining confidentiality of patient information. Logging payments and refunds for patients and providers, updating patients records daily, reporting problems with data, accurately entering information in various computer programs, maintaining confidentiality of patient information.



Incyte

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• HR Assistant

  • Jan 2016 - Feb 2016

  Assisted the Human Resources Department in preparation of relocation. Responsible for filing confidential documents, packing, and general office duties. Assisted the Human Resources Department in preparation of relocation. Responsible for filing confidential documents, packing, and general office duties.



Total Hearing Care LLC

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Front Desk Coordinator

  • Sep 2015 - Oct 2015

  Answer multi-line phone lines, filing, scanning documentations, data entry and appointment scheduling using company scheduling protocols and internal scheduling database software. Order and maintain appropriate/approved office supplies. Manage petty cash account, and credit transactions. Minor hearing aid repair as requested. Package and ship supplies, ear molds to clinics & main office. Open up the office, greet all patients and obtain potential referrals. Collect all insurance information… Show more Answer multi-line phone lines, filing, scanning documentations, data entry and appointment scheduling using company scheduling protocols and internal scheduling database software. Order and maintain appropriate/approved office supplies. Manage petty cash account, and credit transactions. Minor hearing aid repair as requested. Package and ship supplies, ear molds to clinics & main office. Open up the office, greet all patients and obtain potential referrals. Collect all insurance information, verify patient demographics, process payments, balanced cash register daily Work directly with insurance companies to determine patient specific coverage and understand current HIPAA laws. Conduct credit application calls with vendors as needed. Closed office at the end of the day. Show less Answer multi-line phone lines, filing, scanning documentations, data entry and appointment scheduling using company scheduling protocols and internal scheduling database software. Order and maintain appropriate/approved office supplies. Manage petty cash account, and credit transactions. Minor hearing aid repair as requested. Package and ship supplies, ear molds to clinics & main office. Open up the office, greet all patients and obtain potential referrals. Collect all insurance information… Show more Answer multi-line phone lines, filing, scanning documentations, data entry and appointment scheduling using company scheduling protocols and internal scheduling database software. Order and maintain appropriate/approved office supplies. Manage petty cash account, and credit transactions. Minor hearing aid repair as requested. Package and ship supplies, ear molds to clinics & main office. Open up the office, greet all patients and obtain potential referrals. Collect all insurance information, verify patient demographics, process payments, balanced cash register daily Work directly with insurance companies to determine patient specific coverage and understand current HIPAA laws. Conduct credit application calls with vendors as needed. Closed office at the end of the day. Show less



ChristianaCare Union Hospital

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Volunteer Work

  • Jun 2015 - Aug 2015

  Responsible for preparing rooms for patients, vitals, clean wounds Clean and sterilize exam rooms, inventory and stock supplies Responsible for preparing rooms for patients, vitals, clean wounds Clean and sterilize exam rooms, inventory and stock supplies



Dr. Rebecca Jaffe & Associates

• Wilmington, Delaware

• Medical Assistant

  • Nov 2014 - Jan 2015

  Externship Externship