Experience

ISL Engineering

• Canada
• Civil Engineering
• 300 - 400 Employee

• Office Administrator

  • May 2011 - Present

  Canmore, AB • Delivers professional service – in person and on the phone • Produces high-level correspondence, proposals and reports • Demonstrates analytical and decision-making skills • Prepares expense reports and corporate credit card reconciliation reports • Coordinates travel • Plans conferences from 20 to 150 people • Prepares invoices for 8 project managers • Maintains current accounts receivables



Tourism Calgary

• Canada
• Travel Arrangements
• 1 - 100 Employee

• Partner Liaison

  • 2010 - 2010

  Home-based This was a term position to support the development of VisitCalgary.com.



Calgary TELUS Convention Centre

• Canada
• Events Services
• 1 - 100 Employee

• International Sales Manager

  • Mar 2008 - Jun 2009

  * Developed a strategic international market development plan to increase Calgary’s profile on the international stage. * Managed a combined sales and marketing budget of $275,000 CAD. * Raised destination awareness through appointments and networking at trade and industry events: IMEX, EIBTM, CSAE and PCMA. * Elevated prospects to leads, and leads to confirmed programs. * Uncovered prospective conferences and devised an action plan for each. * Built on the November 2007 launch… Show more * Developed a strategic international market development plan to increase Calgary’s profile on the international stage. * Managed a combined sales and marketing budget of $275,000 CAD. * Raised destination awareness through appointments and networking at trade and industry events: IMEX, EIBTM, CSAE and PCMA. * Elevated prospects to leads, and leads to confirmed programs. * Uncovered prospective conferences and devised an action plan for each. * Built on the November 2007 launch of the innovative partnership between Perth, Aberdeen, Abu Dhabi and Calgary - the Energy Cities Alliance.

• US Sales Manager

  • Apr 2004 - Mar 2008

  * Built and strengthened client relationships through attendance at 10-14 industry events annually, and stayed in contact through in-person visits and telephone sales calls. * Lead the creation of a unique partnership with Edmonton, Calgary’s regional competition, to give both Calgary and Edmonton a more distinct presence in the US. As a team, we coordinated three tradeshows and two events each year. * Prepared joint proposals for the Calgary Convention Connection™, a partnership of the… Show more * Built and strengthened client relationships through attendance at 10-14 industry events annually, and stayed in contact through in-person visits and telephone sales calls. * Lead the creation of a unique partnership with Edmonton, Calgary’s regional competition, to give both Calgary and Edmonton a more distinct presence in the US. As a team, we coordinated three tradeshows and two events each year. * Prepared joint proposals for the Calgary Convention Connection™, a partnership of the Calgary TELUS Convention Centre, Calgary Marriott Hotel, Hyatt Regency Calgary and The Fairmont Palliser. I also planned and participated in client events for the Connection and coordinated exhibition space at three major US tradeshows.



Banff & Lake Louise Tourism

• Canada
• Travel Arrangements
• 1 - 100 Employee

• Sales Manager

  • May 1992 - Mar 2004

  * Increased lead generation by 80% between 1998 and 2002. * Developed the annual meetings marketing plan and budget of $100,000 * Established a proactive familiarization program to achieve the highest quality of buyer and achieved partner buy-in for familiarization programs, site visits and in-market client events. * Built the platform and developed the content for a comprehensive meetings / incentive planner’s section on the Bureau’s website including an electronic request for… Show more * Increased lead generation by 80% between 1998 and 2002. * Developed the annual meetings marketing plan and budget of $100,000 * Established a proactive familiarization program to achieve the highest quality of buyer and achieved partner buy-in for familiarization programs, site visits and in-market client events. * Built the platform and developed the content for a comprehensive meetings / incentive planner’s section on the Bureau’s website including an electronic request for proposal (RFP) service to increase lead generation. * Maintained an accurate database of over 6,000 contacts with detailed records from first contact using Maximizer contact management software. Show less