Experience

Matahari Women Workers'​ Center

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Communications and Engagement Coordinator

  • Jan 2021 - Present

  • Develop and implement a social media content strategy that represents each of the company's brands in line within the organization's values, short-term, and long-term stategy goals• Manage content distribution to brand specific social media platforms to increase engagement (an increase of 50% since February ‘21)• Collaborate with the Public Meetings Organizer to develop live content for digital presence• Remain well informed on industry news and trends as they relate to our mission and brand• Sustain the Matahari organization as a valued resource through art, responsiveness, andstrategic communications



Pawtastic Vacations

• Founder

  • Jan 2012 - Present

  Founded and successfully grew a small dog-sitting business that focused on customer service for both owner and pet. Creatively stood apart from other local businesses by using social media as a main tool for engagement and obtaining new clientele. Founded and successfully grew a small dog-sitting business that focused on customer service for both owner and pet. Creatively stood apart from other local businesses by using social media as a main tool for engagement and obtaining new clientele.



Strong Women, Strong Girls

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Mentor

  • Jan 2022 - May 2022

  Met with mentees over the course of the school year. During these sessions, mentors lead the girls in learning about a strong female role model, practice important skills through hands-on activities, and discuss the challenges and realities girls face every day. Met with mentees over the course of the school year. During these sessions, mentors lead the girls in learning about a strong female role model, practice important skills through hands-on activities, and discuss the challenges and realities girls face every day.



DoubleTree by Hilton

• Hospitality
• 100 - 200 Employee

• Sales Coordinator

  • Jan 2020 - Mar 2020

  • Nurtured relationships with prospective consumer and business clients• Reported to the Sr. Sales Director, prepared and coordinated contract execution between Sales Manager and Clients• Ensured sales projects/assignments adhered to frameworks and deadlines, and all documentation was maintained appropriately• Created and maintained calendar invitations for internal and remote calls, project reminders, and additional tasks to fulfill each goal and objective

• Social Media Manager

  • May 2018 - Mar 2020

  • Developed, curated, and managed published content for the hotel on all social media platforms• Created unique, local content for hotel's social media pages and increased engagement by 33%in the first quarter• Assisted as a concierge and recommended dining and entertainment options for guests visitingthe city.• Advocated for the company in social media spaces, engaging and expanding in communityoutreach efforts

• Front Desk Agent

  • Apr 2014 - Jan 2020

  • Leading performer out of a thirteen person team for FPG (Frontline Performance Group) program. The program transforms front desk operations into profit centers for leading hospitality brands worldwide by elevating the performance of their frontline agents, while enhancing guest satisfaction.• Increased marginal revenue $16,000 within the first three months of starting the FPG program• Diligently managed front desk tasks for a 267 room hotel & efficiently resolve guest complaints and issues through value-added creative solutions as well as following up with the appropriatedepartments.



Meeting Street

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Receptionist

  • Sep 2012 - Apr 2014

  • Maintain log books, including sign-in/out logs, front desk expenditures, and calls received.• Pick up and sort daily incoming correspondence and deliver sorted mail to addressees.• Maintain executive managers’ calendars by planning and scheduling conferences,teleconferences, and travel.• Calculated bills for services rendered and collected and processed customer payments. • Maintain log books, including sign-in/out logs, front desk expenditures, and calls received.• Pick up and sort daily incoming correspondence and deliver sorted mail to addressees.• Maintain executive managers’ calendars by planning and scheduling conferences,teleconferences, and travel.• Calculated bills for services rendered and collected and processed customer payments.