Account Manager- Inside Sales

• Apr 2021 - Present

Based in Carlsbad, Calif., Sound® produces the most widely accepted and used digital radiography and PACS systems in the veterinary industry. Generate qualified opportunities through extensive cold calling, inbound calls and timely handling of web tools, email communications and marketing qualified leads. Initiates meetings with OSR and prospective customers, schedules product demonstrations, tracks progress and provides product support as needed. Responsible for ensuring the CRM data management tool is updated timely and accurately. Enters all opportunities and leads in assigned territory including contact information, competitive insight, account history, preferred communication mode, etc. Ensure lead management and opportunity advancement is accurate and updated in the CRM in a timely manner. Show less

Imaging tech- Registered Veterinary Technician

• Jul 2019 - Apr 2021

Provided exemplary customer service to pet owners by answering animal healthcare questions and providing information on best animal care practices. Performed MRIs for emergency and non-emergency patients (dogs, cats, rabbits, birds, otters) to look for tumors, musculoskeletal diseases, spinal cord injuries, herniated discs and neurological conditions. Performed CTs for diagnostic as well as radiation planning, ability to create 3D images of specific areas. Managed inventory of the medical supplies to ensure the Imaging department was stocked appropriately. Ensured maintenance of all imaging equipment including ultrasound, radiographs, MRI and CT was up to date and in proper working order. Performed daily diagnostics and warmups for all machines. Show less

Registered Veterinary Technician

• May 2017 - Jun 2019

Interacted with clients to educate on treatment protocols, post operation instruction as well as physical therapy movement required for orthopedic patients. Scrub nurse for all orthopedic surgeries, including tibial plateau leveling osteotomy (ACL repair), femur head ostectomy and lateral sutures. Regularly placed IV catheters, calculated required medications, fluids and CRIs. Intubated patients and responsible for monitoring while under anesthesia to assess anesthetic depth and provide additional pain support if needed. Submitted orders for entire hospital based on current needs and wants of clients Responsible for managing and ordering medical supplies for entire hospital based on current needs and special orders for clients. Show less

• Dec 2014 - Dec 2016

Managed a $60 million staffing contract to provide staffing at the Denver VAOrganized and executed multiple job fairs to build a pool of nursing staff to work as contractors for our agencyInterviewed and credentialed both doctors and nurses to provide short and long term coverage at the Denver VAProvided full reports on staffing needs to the VA hospitalProvided 24/7 on call coverage for nursing staffMet weekly with hospital directors to continually update staffing schedules and assess new needs Show less

• Sep 2013 - Dec 2014

Worked with VA hospitals across the country to credential and staff medical staff for various rolesCollected documents to ensure legitimacy for all medical professionals hiredManaged the hiring process of all medical staff and walked them through a series of background checks that needed to be completed prior to set start datesFollowed up with government agencies to ensure medical staff will be onboarded in a timely mannerTrack upcoming renewal dates and expirations for all medical staff working in a current contractAdvise medical professionals on steps to renew or maintain current credentials. Show less