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Experience

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Consultant
      • Jan 2020 - Present

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Independent Consultant
      • Sep 2019 - Jan 2020

      Providing Interim COO / Business Management support Providing Interim COO / Business Management support

    • Independent Consultant
      • Sep 2018 - Apr 2019

      Jan 19 - April 19, Programme management and governance & reporting set up to support People Engagement function for global consumer goods companySept 18 - Dec 18, Programmer manager for the delivery of the Signatures for Leadership and Energy Activation campaign across the Swiss footprint, inc. Global Functions, Science and Innovation and Swiss Market for international consumables company. Jan 19 - April 19, Programme management and governance & reporting set up to support People Engagement function for global consumer goods companySept 18 - Dec 18, Programmer manager for the delivery of the Signatures for Leadership and Energy Activation campaign across the Swiss footprint, inc. Global Functions, Science and Innovation and Swiss Market for international consumables company.

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Project Manager
      • Feb 2018 - Sep 2018

      Project Manager for the Mortgage Operations function in a start-up specialist lender. Created an holistic view of all change impacting the Operations team to support with project resource planning.Established formal change governance and project portfolio management to support Operations in managing their change pipeline and encourage project prioritisation. Lead project manager for the Mortgage Operations process efficiency programme to support best practice adoption and capacity creation in the Operations team.

    • Independent Consultant
      • Aug 2017 - Feb 2018

      Nov to Dec 2017 - HR Operations Transformation Programme; Programme initiation and design & implementation planning to support the delivery of the new operating model in 2018.Aug to Oct 2017 - Standard Bank Conduct, Culture & Accountability Programme; Operating model validation and opportunities analysis, as well as, Business Readiness Assessment to support implementation of SM&CR. Nov to Dec 2017 - HR Operations Transformation Programme; Programme initiation and design & implementation planning to support the delivery of the new operating model in 2018.Aug to Oct 2017 - Standard Bank Conduct, Culture & Accountability Programme; Operating model validation and opportunities analysis, as well as, Business Readiness Assessment to support implementation of SM&CR.

    • Spain
    • Business Consulting and Services
    • 100 - 200 Employee
    • Senior Consultant
      • Dec 2015 - Aug 2017

      Programme management of strategic transformation programme for a growing UK Bank• Programme mobilisation including scope, priorities, planning and resourcing requirements. Working with project managers to capture dependencies and understand critical path to delivery • Collaborating with business leads to ensure we capture all requirements for the programme and can escalate any risk and issues to the relevant governance body• 2017 investment case analysis to inform decision making and 2017 priority deliverables to achieve committed programme benefits. Impact analysis of budget decisions on wider programme deliverables / 2017 business plans.• Analysis of 2017 IT capacity against IT requirements to deliver programme priorities to understand delivery timelines and support IT prioritisation decision making. Design of change portfolio management, governance and programme delivery standards for global retail bank to support the delivery of top 15 group wide Strategic programmes• Stakeholder engagement, project management set up and project tracking and reporting at executive board level• ‘As-is’ analysis, external benchmarking and observations and recommendation for ‘to-be’ change portfolio management process design and governance construct• Pilot new requirements and design process that embeds clear ownership, standardised documentation, and proper project governancePortfolio management analysis and process re-design to support strategic alignment of core technolgy platform for a tier 1 investment bank. • 'As Is' assessment of Technology change portfolio and governance process to identify improvement opportunities• Translating critical success factors into strong design principles to create change management professional standards and ‘critical to quality’ metrics • Clear ownership and robust governance and reporting to inform executive decision making• Delivery roadmap and demand prioritisation in line with strategic drivers and regulatory commitments

    • Banking
    • 1 - 100 Employee
    • Strategic Change Manager
      • Nov 2013 - Dec 2014

      Seconded to Group Operations strategic change team. Operating model design, Automation, Right shoring, Investment portfolio allocation and strategic investment requirements, Propositional Change. Although touching a number of strategic levers my main work was concentrated on Propositional Change and strategic investment requirements.

    • Reporting Manager
      • Jan 2013 - Nov 2013

      Lean & CI are an internal consulting team that lead, coach and guide Group Operations to improved performance and better customer experience. They operate across the global footprint of Group Operations providing a range of products and services.

    • Business Manager
      • Apr 2012 - Dec 2012

      Group Services OSAC support the Group Services business, including Anti-Money Laundering (AML) and Sanctions Terrorist Financing (STF), Payment Reconciliations & Investigations, Control & Data Services, Supplier Management and Group Incident Management in delivering business as usual, change management and strategic support.• Led the co-ordination and delivery of a global resource project to mitigate emerging risk against pipeline talent into the leadership community. • Lead and prepared the 2012 budget re-fresh for a c. £2m function and co-ordinated a budget ratification across a fast changing and growing global organisation• Successfully lead a number of urgent requests in relation to business growth for AML & STF and the reporting of actuals against forecast headcount and budget on behalf of the Director of Group Services.

    • Senior Change Analyst
      • Mar 2011 - Mar 2012

      A Major group wide regulatory change programme across AML & STF Operation to remediate identified issues of a regulatory nature, implementation of a new Target Operating Model and new AML & STF policy.Responsibilities included:• Responsible for the delivery of a new training mechanism for an audience of c 40,000 colleagues globally working with cross divisional stakeholders and external consultants• Requirements gathering, embedding project governance and facilitating the design of a new training material integral to ensuring the business was compliant with AML & STF regulations. • Managed project plans, identified project risks and issues, facilitated a working group and completed training needs analysis to identify scope of the project.• Co-ordinated local, in region, communication events, leveraging network to support with logistics. Personally oversaw the development of presentation material to guarantee meaningful information to the local business was provided.

    • Business Analyst
      • Mar 2010 - Mar 2011

      • Co-ordination and implementation of Lean methodology within a global organisation. Other responsibilities involved facilitating the achievement of department level Work-Out targets, through the liaison, coaching and relationships built with Work-Out Champions situated in each global region. • Providing assurance to Lean deployment team and setting up formal governance. Reviewing Decision Making Group packs, challenging risks and ensuring pragmatic plans for mitigation.• Maintained global stakeholder engagement across the department and the wider business. Built an understanding of the audience/culture depending on location and adapting to suit.

Education

  • ILEX
    Law and Practice
    2006 - 2010
  • Abraham Darby
    GCSE
    1998 - 2003

Community

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