Stephanie Coker
Quality Assurance Specialist at Houchin Community Blood Bank- Claim this Profile
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English -
Topline Score
Bio
Experience
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Houchin Community Blood Bank
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Quality Assurance Specialist
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May 2018 - May 2019
Monitored quality improvement, assessed new FDA, AABB, OSHA, California’s BPC and HSC regulations/contracts. Presented quality indicators to a quality committee at quarterly meetings providing confidence that all systems influencing the quality of products are functioning as expected for Kern Counties sole provider of blood products. Performed multiple product recalls to hospitals and transfusion centers nationwide after post donation information became present or positive test… Show more Monitored quality improvement, assessed new FDA, AABB, OSHA, California’s BPC and HSC regulations/contracts. Presented quality indicators to a quality committee at quarterly meetings providing confidence that all systems influencing the quality of products are functioning as expected for Kern Counties sole provider of blood products. Performed multiple product recalls to hospitals and transfusion centers nationwide after post donation information became present or positive test results were received, all recalls were performed according to FDA guidelines and SOPs that are reviewed and revised to stay within compliance. Updated outdated training material and trained all employees on cGMP. Participated in the validation team to launch a multi functional software program update, implicating the manufacturing and screening processes. Assured submission of all required documents by the FDA. Coordinated and performed internal audits in all departments providing insight on processes that have fallen out of compliance. Follow-up audits performed to ensure corrective action was taken and effective.
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Storage and Distribution Processor
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Dec 2017 - May 2018
Maintenance and documentation of inventory devices performing within acceptable limits, while adjusting internal and external inventories as needed. Received and record orders, performed product retrieval as indicated, and transported blood and blood products within acceptable time depending on the hospitals needs. Inspected and packaged biological products and samples according to SOP in order to adhere to temperature requirements that had been validated to prepare for transportation… Show more Maintenance and documentation of inventory devices performing within acceptable limits, while adjusting internal and external inventories as needed. Received and record orders, performed product retrieval as indicated, and transported blood and blood products within acceptable time depending on the hospitals needs. Inspected and packaged biological products and samples according to SOP in order to adhere to temperature requirements that had been validated to prepare for transportation to an external testing facility or contracted customer.
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Component Manufacturing Processor
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Aug 2016 - Dec 2017
Performed with a team consisting of four processors responsible for manufacturing donated blood products into transferable products for recipients. Multitasking was a must while keeping appropriate time frames, concurrent documentation, and maintaining the highest quality product possible. Often receiving 200 plus units within a day efficiency was a priority.
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Pandora
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Denmark
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Retail Luxury Goods and Jewelry
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700 & Above Employee
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Team Lead
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Jan 2016 - May 2018
Supervised a team of 14 sales associates while serving as an exemplementry role model, and mentoring associates on how to promote products in order to increase sales. Supervised a team of 14 sales associates while serving as an exemplementry role model, and mentoring associates on how to promote products in order to increase sales.
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Medical Assistant
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May 2009 - Apr 2011
Assisted a team of Doctors, nurse practitioners, and physician assistants by performing front and back office duties. Assisted a team of Doctors, nurse practitioners, and physician assistants by performing front and back office duties.
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Petco
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United States
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Retail
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700 & Above Employee
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Team Lead
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Dec 2004 - Mar 2007
Delegated duties. Resolved customer complaints. Supervised employees. Provide excellent customer service. Responsibly handled cash. Received shipments. Delegated duties. Resolved customer complaints. Supervised employees. Provide excellent customer service. Responsibly handled cash. Received shipments.
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Education
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College of Lake County
Associate of Arts (A.A.), General Studies -
Eastern Illinois University
Psychology -
Lake Zurich High School
Diploma, General Studies -
Kaplan College
Diploma, Medical/Clinical Assistant