Experience

O'Neill Healthcare
• United States
• Hospitals and Health Care
• 100 - 200 Employee
• Benefits Manager

  • Apr 2023 - Present


Hyland

• Australia
• Marketing and Advertising
• 1 - 100 Employee

• Accounts Receivable Specialist

  • Sep 2014 - Apr 2023

  Principal Duties and Responsibilities Assist with the collection of all open accounts receivable for direct customers Establish working relationships with direct customer contacts and account managers Retrieve and resolve incoming calls to the accounts receivable telephone outline Monitor incoming customer emails and respond in a timely manner Assist with the research & resolution of accounts receivable customer related issues; provide customers with timely… Show more Principal Duties and Responsibilities Assist with the collection of all open accounts receivable for direct customers Establish working relationships with direct customer contacts and account managers Retrieve and resolve incoming calls to the accounts receivable telephone outline Monitor incoming customer emails and respond in a timely manner Assist with the research & resolution of accounts receivable customer related issues; provide customers with timely responses Process customer credit card payments and refunds Set up new customers in accounting software Assist with the creation of credit requests and accounts receivable adjustment forms Assist with recording customer payments in the accounting software Learn the credit aspect of the accounts receivable process Show less Principal Duties and Responsibilities Assist with the collection of all open accounts receivable for direct customers Establish working relationships with direct customer contacts and account managers Retrieve and resolve incoming calls to the accounts receivable telephone outline Monitor incoming customer emails and respond in a timely manner Assist with the research & resolution of accounts receivable customer related issues; provide customers with timely… Show more Principal Duties and Responsibilities Assist with the collection of all open accounts receivable for direct customers Establish working relationships with direct customer contacts and account managers Retrieve and resolve incoming calls to the accounts receivable telephone outline Monitor incoming customer emails and respond in a timely manner Assist with the research & resolution of accounts receivable customer related issues; provide customers with timely responses Process customer credit card payments and refunds Set up new customers in accounting software Assist with the creation of credit requests and accounts receivable adjustment forms Assist with recording customer payments in the accounting software Learn the credit aspect of the accounts receivable process Show less



Cleveland Clinic

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Acct Rep II/ RCM –Billing Operations

  • Dec 2012 - Sep 2014

• Employee Health Plan Wellness Specialist

  • Feb 2011 - Dec 2013