Experience

Eckert & Ziegler AG

• Germany
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Office Manager

  • Feb 2014 - Present

  Hopkinton, MA Manage office Responsible for processing and tracking new sales Responsible for tracking shipments ensuring delivery is on time Work with accounting to issue sales invoices First point of contact in answering customer questions and resolve customer issues



RaySafe

• Medical Equipment Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2011 - Feb 2014

  Responsible for processing and tracking new sales and incoming service purchase orders Work with accounting to issue sales and service invoices Review yearly individual service and sales contracts Work with Sales Representative’s in issuing quotes and converting approved quotes to sales orders First point of contact in answering customer questions and resolve customer issues Process and track all demo / loaner stock and requests. Process all invoices on a daily… Show more Responsible for processing and tracking new sales and incoming service purchase orders Work with accounting to issue sales and service invoices Review yearly individual service and sales contracts Work with Sales Representative’s in issuing quotes and converting approved quotes to sales orders First point of contact in answering customer questions and resolve customer issues Process and track all demo / loaner stock and requests. Process all invoices on a daily basis Register customer payments Show less



Homeward Residential, Inc.

• United States
• Financial Services
• 200 - 300 Employee

• Office Administrator

  • Aug 2010 - Aug 2011

  Responsible for ordering all office supplies Responsible for all incoming and outgoing mail Posting bills on a daily basis Reconciling invoices to bill of ladens Scheduling of conference calls and travel arrangements Denial and insurance letters for mortgages Switchboard



Meyer

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Depository Manager

  • Feb 2004 - Aug 2010

  Complete and maintain all records and forms with respect to receiving and releasing customer data Order intake, filing, and data entry Follow HIPAA law, patient confidentiality MS Word / Excel, Outlook, IBM AS/400 and Total Recall Software Collection of unpaid balances Part time first line of support with database issues Prepare packages thru UPS and FedEx Main contact for depository