Experience

Stratus

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Senior Verification of Benefits Specialist/Auditor at Stratus

  • Apr 2019 - Present

• Senior Verification of Benefits Specialist/Auditor at Stratus

  • Apr 2019 - Present

• Verification of Benefits Specialist

  • Apr 2019 - Present

  •Consistently in the top three in productivity achievement goal for VOB department. •Received recognition for dedication, efficiency, attention to detail and commitment to Alliance’s mission. •Assumed additional responsibilities outside of Verification of Benefits by cross-training in other departments • Maintain knowledge of medical terminology as well as all current procedural and diagnosis codes. •Securely handle Personal Identifying Information confidentially and responsibly. •Acquired more in-depth knowledge of policies, procedures and pre-certification requirements for all types of health insurance Show less



Alliance Family of Companies

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Verification of Benefits Specialist

  • Apr 2019 - Present



Franciscan Alliance, Inc.

• Hospitals and Health Care
• 700 & Above Employee

• Insurance Verification Specialist Team Lead

  • Jul 2015 - Apr 2019

  Promoted to management position after successfully working as an insurance verification specialist•Achieved double daily accounts compared to department average by having an efficient process •Received award for commitment to excellence, taking initiative, and receiving great client feedback•Improved and standardized insurance verification process by creating instructional documentation for employees•Assisted management with coordinating daily operations, staffing oversight, and quality assurance•Complied with and maintained HIPPA guidelines to protect patient information and confidentiality Show less

• Insurance Verification Specialist Team Lead

  • Oct 2014 - Apr 2019



Franciscan Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Access Representative

  • Oct 2014 - Jul 2015

  •Registered and verified patient information and insurance to ensure accurate records for in-patient admissions •Adhered to appropriate standards of care when interacting with patients and provide excellent customer service •Directed patients to appropriate areas and educate them about necessary patient legal forms, patient financial liabilities, and respond to questions •Handled financial responsibilities and followed secured payment procedures •Registered and verified patient information and insurance to ensure accurate records for in-patient admissions •Adhered to appropriate standards of care when interacting with patients and provide excellent customer service •Directed patients to appropriate areas and educate them about necessary patient legal forms, patient financial liabilities, and respond to questions •Handled financial responsibilities and followed secured payment procedures



Lifeline Stem Cell

• Crown Point, IN

• Cord Blood Technician

  • Dec 2011 - Mar 2014

  Accountable for quality control and documentation of equipment and supplies used for cord blood collection •Leveraged aseptic techniques in accordance with departmental Standard Operating Procedures (SOPs) to obtain blood samples •Ensured proper documentation of donor informed consent and reviews required questionnaire for accuracy and completeness •Oversaw training new employees and sharing best practices regarding regulatory compliance and company expectations Accountable for quality control and documentation of equipment and supplies used for cord blood collection •Leveraged aseptic techniques in accordance with departmental Standard Operating Procedures (SOPs) to obtain blood samples •Ensured proper documentation of donor informed consent and reviews required questionnaire for accuracy and completeness •Oversaw training new employees and sharing best practices regarding regulatory compliance and company expectations