Experience

Bennett Day School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Director of Enrollment (Grades 3-12) and Enrollment Team Manager

  • Aug 2019 - Present

• Director of Upper School Admissions

  • Jul 2018 - Aug 2019



Josephinum Academy

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Director of Admissions

  • Aug 2014 - Jul 2018

  • Oversee and coordinate the admissions process from point of inquiry through enrollment with both local and international prospective students • Monitor, maintain, and evaluate applicant files as well as the financial assistance and scholarship processes • Implement the use of Pipedrive (CRM) to improve ability to offer responsive and personalized communication with leads • Develop strategy to create and maintain relationships with feeder schools, international agencies, and other partnership programs to seek opportunities to promote the Josephinum brand • Coordinate all recruitment efforts that interpret Josephinum’s mission and vision to prospective families including promotional events, advertising, website pages, etc. • Produce all print marketing materials in collaboration with the marketing department • Develop and oversee the admissions budget • Collect and analyze data to generate reports as strategic tools to direct or redirect recruitment strategies, and understand enrollment trends • Serve as a member of and administrative liaison to the Marketing Committee of the Board of Directors • Train, supervise, mentor, and evaluate the admissions office staff and student ambassadors Show less



VISANOW

• Recreational Facilities

• Bilingual Consumer Customer Support Specialist

  • Nov 2013 - Aug 2014

  • Assisted customers with various types of inquiries-billing questions, system usage, general process questions, specialized reporting needs, etc. • Trained new customers on system usage and set expectations • Troubleshot within the online system • Solved problems when things do not go as planned, escalating client issues as appropriate • Made billing adjustment and issue credit/refund request • Coordinated document translation services • Collaborated with the Application Development Team to assist with quality assurance and testing Show less



International School of Indiana

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Teacher

  • Aug 2011 - Jun 2013

  • Designed lessons and taught multiple subjects in a school ranked among the top 10 Private US High Schools (Washington Post) • Adhered to rigorous standards set forth by the International Baccalaureate • Evaluated, assessed performance, and monitored progress of students • Developed responses to address academic concerns • Worked successfully with a variety of learning modes such as classroom technologies, social learning using social media technologies, e-learning, and video • Organized and led national and international educational excursions • Planned lessons that supported student-centered, inquiry-based learning • Managed multiple projects under strict deadlines • Mentored and coached students with regards to academic and social needs Show less



Indianapolis Public Schools

• United States
• Education Management
• 700 & Above Employee

• Teacher

  • Aug 2006 - Jun 2011

  • Taught all subjects to a mixed ability class • Modified lessons to meet the varied individual students’ needs • Adhered to IN Academic State Standards • Used diverse methods to monitor and track student progress • Maintained regular communication with parents • Taught all subjects to a mixed ability class • Modified lessons to meet the varied individual students’ needs • Adhered to IN Academic State Standards • Used diverse methods to monitor and track student progress • Maintained regular communication with parents

• Administrative Assistant

  • Jun 2004 - May 2005

  • Received and screened incoming correspondence, telephone calls, and visitors • Performed a variety of administrative duties • Received and screened incoming correspondence, telephone calls, and visitors • Performed a variety of administrative duties



Interlingua

• Türkiye
• Translation and Localization

• Teacher

  • Aug 2002 - Jun 2004

  • Taught English to Spanish speaking adults ranging from beginner to advanced • Demonstrated a strong knowledge of adult learning principles • Taught English to Spanish speaking adults ranging from beginner to advanced • Demonstrated a strong knowledge of adult learning principles