Experience

XCentium

• IT Services and IT Consulting
• 1 - 100 Employee

• Senior QA Analyst

  • Oct 2021 - Present

  ▪ Work with different assigned clients. ▪ Test Sitecore created functionality per client requirements including personalization for logged in users. ▪ Test Sitecore frontend functionality. ▪ Test Sitecore stored data. ▪ Create test cases per client requirements. ▪ Create and update user stories based on meetings and requirement documentation. ▪ Perform QA/BA work as required. ▪ Work with different assigned clients. ▪ Test Sitecore created functionality per client requirements including personalization for logged in users. ▪ Test Sitecore frontend functionality. ▪ Test Sitecore stored data. ▪ Create test cases per client requirements. ▪ Create and update user stories based on meetings and requirement documentation. ▪ Perform QA/BA work as required.



Empower

• United States
• Financial Services
• 700 & Above Employee

• Lead UAT Tester

  • May 2021 - Oct 2021

  ▪ Perform UAT testing. ▪ Maintain UAT test cases in Jira. ▪ Create new UAT test cases in Jira. Technical: Jira, Teams ▪ Perform UAT testing. ▪ Maintain UAT test cases in Jira. ▪ Create new UAT test cases in Jira. Technical: Jira, Teams



H & R Block

• Kansas City, Missouri, United States

• Quality Assurance Engineer

  • Feb 2020 - Apr 2021

  ▪ Run API tests through Postman. ▪ Test desktop applications. ▪ Perform end-2-end smoke test on new releases. ▪ Create and review test cases through Azure DevOps. ▪ Create bugs for multiple desktop applications. ▪ Lead high profile QA projects. ▪ Download and test releases from Azure DevOps. ▪ Download and test pull request from AzureDevOps. Technical: Azure DevOps, SnagIt, Postman ▪ Run API tests through Postman. ▪ Test desktop applications. ▪ Perform end-2-end smoke test on new releases. ▪ Create and review test cases through Azure DevOps. ▪ Create bugs for multiple desktop applications. ▪ Lead high profile QA projects. ▪ Download and test releases from Azure DevOps. ▪ Download and test pull request from AzureDevOps. Technical: Azure DevOps, SnagIt, Postman



Mixon Hill

• United States
• Software Development
• 1 - 100 Employee

• Quality Assurance Lead

  • Oct 2019 - Jan 2020

  ▪ Assisted with creating company SQA policy and procedures. ▪ Analyzed and selected Jira test management tool. ▪ Trained existing QA on how to use selected test management tool. ▪ Setup and documented QA standards and best practices. ▪ Created, updated and maintained a library of test cases/test titles for each development release. ▪ Created and updated software information in Confluence. ▪ Board member for IT/Infrastructure CCB. ▪ Board member for Product CCB. ▪ Tested internet application through IE11, Edge, Chrome, Firefox and Safari. Technical: Jira, Databases in SQL, SnagIt, RSU, TSC



TriCom Technical Services Contractor to AMC Theatres

• Leawood, KS

• Contractor - Quality Assurance Specialist

  • Jun 2019 - Oct 2019

  ▪ Testing APIs using Postman. ▪ Created Postman documentation on using endpoint, creating variables, and installation. ▪ Designed and executed test cases using ALM. ▪ Created and tracked defects through ALM. ▪ Developers defect tracking and testing through LeanKit. ▪ Tested through mobile app, mobile web, and desktop web. ▪ Created SQL statements for data verification. Technical: ALM, LeanKit, Postman, Databases in SQL, SnagIt ▪ Testing APIs using Postman. ▪ Created Postman documentation on using endpoint, creating variables, and installation. ▪ Designed and executed test cases using ALM. ▪ Created and tracked defects through ALM. ▪ Developers defect tracking and testing through LeanKit. ▪ Tested through mobile app, mobile web, and desktop web. ▪ Created SQL statements for data verification. Technical: ALM, LeanKit, Postman, Databases in SQL, SnagIt



Clubessential

• United States
• Software Development
• 1 - 100 Employee

• Quality Assurance

  • Jul 2017 - Jun 2019

  Software Quality Assurance Engineer • Setup QA standards and best practices. • Reported, tracked and verified bug fixes for a payment processing tool. • Created, updated and maintained a library of test cases/test titles for each development sprint. • Created automated tests through Katalon. • Created and updated software information in Confluence. • Tested internet application through IE10/11, Edge, Chrome, Firefox and Safari. • Tested mobile application created in IOS and Android languages. • Deployed code to QA environment through Bamboo. Technical: Jira, Adaptavist Test Management, Databases in SQL, Selenium IDE, TeamViewer, Confluence, Bamboo.



iModules

• United States
• Software Development
• 1 - 100 Employee

• Senior Software Quality Assurance Engineer

  • Apr 2015 - Jul 2017

  ▪ Analyzed and selected Jira test management tool. ▪ Trained existing QA on how to use selected test management tool. ▪ Analyzed Azure DevOps test management tool and demonstrated it to management. ▪ Setup and documented QA standards and best practices. ▪ Assisted other team with setting up QA standards and best practices. ▪ Trained other team in creating test cases, bug creation, and verification of bugs/defects. ▪ Reported, tracked and verified bug fixes for a payment processing tool. ▪ Created, updated and maintained a library of test cases/test titles for each development sprint. ▪ Created automated tests through Selenium IDE. ▪ Created and updated software information in Confluence. ▪ Tested internet application through IE11, Edge, Chrome, Firefox and Safari. ▪ Tested Square through iOS. ▪ Tested mobile application created in IOS and Android languages. ▪ Tested mobile devices using Perfecto. ▪ Deployed code to QA environment through Bamboo. Technical: Jira, Adaptavist Test Management, Databases in SQL, Selenium IDE, TeamViewer, Confluence, Bamboo, Perfecto



Epiq

• United States
• Law Practice
• 700 & Above Employee

• Senior Quality Assurance Analyst

  • Sep 2013 - Apr 2015

  ▪ Designed and executed test cases using Visual Studio 2010’s and 2013’s Microsoft Test Management (MTM). ▪ Tracked defects with Visual Studio 2010’s Team Foundations Server (TFS). ▪ Tested internet application through IE9/10 and Chrome. ▪ Tested desktop applications. ▪ Deployed builds into the multiple testing environments. ▪ Production application support on rotational bases. Technical: Visual Studio 2010 & 2013: Microsoft Team Management (MTM) and Team Foundation Server (TFS), Epiq Systems Analytics, DocuMatrix 13.7 & 14.0, Databases in Oracle



Jack Henry

• United States
• Financial Services
• 700 & Above Employee

• Quality Assurance Specialist (Contract)

  • Aug 2012 - Sep 2013

  • Designed and executed test cases using Visual Studio 2010’s Microsoft Test Management (MTM). • Tracke defects with Visual Studio 2010’s Team Foundations Server (TFS). • Tested mobile websites and applications created in jQuery, IOS and Android languages. • Tested mobile websites using Android, iPhone, iPad and Perfecto Mobile devices. • Tested IOS applications using iPhone and iPad’s devices. • Tested Android applications using Android devices. • Tested mobile applications through devices. Technical: Visual Studio 2010: Microsoft Team Management (MTM) and Team Foundation Server (TFS), Jack Henry & Associates (JHA) NetTeller Windows application, mobile website, Android App and iPhone App, Mainframe



VML

• United States
• Advertising Services
• 300 - 400 Employee

• Quality Assurance Analysts

  • Aug 2009 - Aug 2012

  ▪ Designed test cases using TestTrack Test Case Management and MS Word. ▪ Executed test cases and track defects with TestTrack Pro. ▪ Tested websites and web applications created in Flash, .NET or Java through Mac’s and Window computers. ▪ Executed ad hoc testing. ▪ Created automated test through Selenium IDE. ▪ Prepared Test Data to be used during testing. ▪ Load Tested using JMeter. ▪ Security tested using Firefox add-on’s XSS Me, SQL Inject. ▪ Tested websites through mobile devices iPhone, Android, iPad. ▪ Created and maintained new hire documentation. ▪ Created requirement documents as requested. ▪ Created training documents for internal and external clients internally. ▪ Participated in Centers of Excellence (COE) for QA department, and tracked communication, changes completed by other COEs. ▪ Assisted UAT testers with completing their assigned testing. Technical: Test Track Pro defect, test case and requirement modules, Selenium IDE, Python, XSS Me, SQL Inject, Nexpose, JMeter, CMS’s: Drupal, SiteCore and SharePoint 2010, Databases: SQL 2005 and SQL 2008 R2, Java, .NET, Flash, TeamViewer, Virtual PCs, VM Ware, Mac and Windows computers, Citrix, JIRA, Facebook



DSI®

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Quailty Assurance Specialist II

  • May 2006 - Jul 2009

  • Created test cases through MS Word. • Executed test cases and tracked defects using MS Word and MS Excel. • Certified scanning handheld and vehicle mounted units for dcLINK with PeopleSoft as backend. • Created FAQs to ensure complete understanding of standard setups for both application and PeopleSoft. • Created automated test cases through QuickTest Professional (QTP). • Used VM Ware to different OS and past, present and future application code. • Created and maintained requirement documents. Technical: MS Excel, MS Word, QTP, Windows Client, .NET, AS/400, Handheld and Vehicle Mounted scanning units, Databases: SQL 2000, SQL 2005, Oracle 11g, AS/400, Active Directory, VNC



DST Pharmacy Solutions (formerly Argus Health)

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Senior Business Analyst

  • May 2004 - Apr 2006

  • Trained new team associates. Created training manuals that helped shorten training time for new associates. • Created SQL queries involving inner & outer joins, functions, scripts, nested queries. • Created JCL queries. • Performed ad hoc testing. • Created FAQs containing SQL and JCL queries ensuring consistent testing and transfer of knowledge. • Requirements and defect tracking using Artes application. Technical: SQL 2000, Mainframe, Artes, MS Word, JCL • Trained new team associates. Created training manuals that helped shorten training time for new associates. • Created SQL queries involving inner & outer joins, functions, scripts, nested queries. • Created JCL queries. • Performed ad hoc testing. • Created FAQs containing SQL and JCL queries ensuring consistent testing and transfer of knowledge. • Requirements and defect tracking using Artes application. Technical: SQL 2000, Mainframe, Artes, MS Word, JCL



Adkore/MegaForce

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Contract to hire

  • Feb 2004 - May 2004

  * Completed and provided deliverables for assigned projects. * Assisted in issue research and troubleshooting. * Completed and provided deliverables for assigned projects. * Assisted in issue research and troubleshooting.



Cerner Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Functional Certification Analyst

  • Jul 2002 - Feb 2004

  • Created test cases using TestDirector. • Executed test cases for assigned projects. • Maintained certification analyst (CA) website. • Participated in mentoring program. • Participated in FISH! Philosophy training course as a trainer for new associations. • Troubleshoot core application issues, including but not limited to servers, interfaces, general system errors, etc. Technical: Mainframe, DB2, MS Word, MS Excel, Test Director, Rational Rose, Rational ClearQuest, Citrix