Experience

La Capitale

• Canada
• Insurance
• 700 & Above Employee

• Disability Case Manager

  • Oct 2015 - Present



Medavie Blue Cross / Croix Bleue Medavie

• Canada
• Insurance
• 700 & Above Employee

• Disability Specialist

  • Sep 2014 - Sep 2015

  •Manage the Long Term Group Disability caseload-Large, high-maintenance groups (70-80 ongoing claims). •Provides timely, professional and efficient service to all customers to meet corporate service objectives. •Arrange required Independent Medical Examinations, Functional Capactiy Evaluations, etc. •Plan, implement and evaluate sound case management principles and ensure the treatment plan will achieve optimal results; •Responsible for issuance of correct benefit payment. •Develop and maintain a professional relationship with customer and treatment providers. •Portfolio management - Develop relationships with assigned groups and understand these assigned groups and their individual needs in relation to disability management. •Attend offsite quartely meetings to visit clients and provide updates to existing claimants on LTD. •Correspond with hospitals, doctor’s offices, pharmacies and rehabilitation providers when requesting information on the claimant, and paying invoices for information requested.



RBC Insurance

• Canada
• Insurance
• 700 & Above Employee

• Disability Claims Specialist

  • Mar 2008 - Aug 2014

  •Adjudicate new claims and manage ongoing short term and long term disability caseloads (caseload of 80+ claims); •Plan, implement and evaluate case management principles; •Ensure the treatment plan will achieve optimal results; •Plan, develop, implement and evaluate return to work plans; •Adjudicate new claims and manage ongoing short term and long term disability caseloads (caseload of 80+ claims); •Plan, implement and evaluate case management principles; •Ensure the treatment plan will achieve optimal results; •Plan, develop, implement and evaluate return to work plans;



Penn Life

• Mississauga, Ontario

• Customer Service/Disability Claims

  • Aug 2006 - Feb 2008



Amecan Inc.

• Wholesale Import and Export
• 1 - 100 Employee

• Import and export associate

  • Jan 2006 - Aug 2006