Experience

talklink
• Mental Health Care
• 1 - 100 Employee
• Sales Consultant

  • Jun 2020 - Present

Associated Retailers Limited
• Australia
• Retail
• 1 - 100 Employee
• Marketing Operations Executive

  • Aug 2019 - Aug 2020


Carat

• United Kingdom
• Advertising Services
• 700 & Above Employee

• • Apr 2018 - Aug 2019

• • Mar 2017 - Apr 2018



STA Travel

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• Customer Experience Manager

  • Jun 2016 - Apr 2018

  Responsibilities: • Exemplary sales skills and customer orientated service • Working individually and collectively towards daily, monthly, yearly and district sales targets • Liaising, networking, training and reporting with/to supplier representatives • Voluntarily attending conferences to maintain relevance with industry trends • Demonstrating ability to handle crises and investigate customer complaints • Tailoring, coordinating and managing client travel projects and events • Team member, leader, motivator for daily and monthly targets • All duties of office administration (accounts management, data entry, invoicing, reporting) Achievements: • Expanded and established a repeat clientele base • Being awarded ‘Famil’ trips for sales efforts • Established a network within direct and indirect travel industry representatives • Repeatedly hitting monthly sales targets • Recognised to step up to a Customer Experience Manager / Store coordinator with in 3 months of employment Show less



Crimson Fox Creative Studios

• Australia
• Advertising Services
• 1 - 100 Employee

• Event Manager Assistant

  • Jun 2012 - May 2013

  Assisted a business and marketing development project through coordinating business networking events. Responsibilities: • Creating and coordinating business marketing and networking events • Planning, organizing and implementing business workshops and events • Cold calling potential guests to attend the events • Data entry and customer relations management • Liaising with past and potential clients • Complete events management Achievements: • Assisting in the growth and networking reach of a business • Executing events from inception to completion • Coordinating strangers to convene for a networking business event Show less



The Loyalty Zone Pty Ltd

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Communication in Sales Consultant

  • Jan 2010 - Jun 2011

  Responsibilities: • Telemarketing roles face to face and over-the-phone • Customer service • Market research and surveying • Data entry and administration • Daily progress reports • Team leader of a small team Achievements: • Appointed to work in the ‘field’ to conduct face-to-face market research • Being elected team leader for a small team, to motivate and lead discussions for performance improvements Responsibilities: • Telemarketing roles face to face and over-the-phone • Customer service • Market research and surveying • Data entry and administration • Daily progress reports • Team leader of a small team Achievements: • Appointed to work in the ‘field’ to conduct face-to-face market research • Being elected team leader for a small team, to motivate and lead discussions for performance improvements