Experience

COLUMBIA DOCTORS OF THE HUDSON VALLEY

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Coordinator

  • Jan 2021 - Present



Weill Cornell

• 156 Williams Street 7th Floor New York, NY 10038

• Patient Coordinator

  • Dec 2016 - Nov 2022

  • Respected and maintain privacy assuring patient confidentiality at all times- HIPPA Law. • Answered multi-line phone in call center. • Greeted patients directing them to the appropriate services. • Proficient in EPIC • Scheduled follow-ups, specialties and nurse visit appointments. • Other duties include: Registering patients, determining the financial status and the eligibility for medical services. • Handled medical front desk in computerized and manual scheduling, billing, and health/insurance records supervision, including main carriers and Medicaid. • Assisted in processing patient referrals, which include but are not limited to make appointments, faxing information and completing forms.



NYU LUTHERAN FAMILY PHYSICAN

• 5616 56th Street Booklyn, NY 11220

• PATIENT SERVICE ASSOCIATE

  • Aug 2016 - Nov 2016

  • Familiar with EPIC and ECW • Answered multi-line phone. • Greet patients directing them to the appropriate services. • Create new providers pool, block the schedules and add new procedures. • Schedule follow-ups, specialties, nurse visit appointments. • Other duties include: Registering patients, determining the financial status and the eligibility for medical services. • Handled medical front desk in computerized and manual scheduling, billing, and health/insurance records supervision, including main carriers and Medicaid. • Respected and maintain privacy assuring patient confidentiality at all times- HIPPA Law. • Assisted in processing patient referrals, which include but are not limited to make appointments, faxing information and completing forms. • Signed for and distribute UPS/FEDEX packages. • Made reminder calls for the next day appointment and sent out letters for no shows



Metropolitan Transportation Authority

• United States
• Urban Transit Services
• 700 & Above Employee

• Administrative Analyst

  • May 2016 - Aug 2016

  • Filed and received charts for physicians. • Prepared certified mail to be sent prospective candidates. • Faxed needed documentation to hospitals and other MAC sites. • Sent charts and documentations through UPS and FedEx. • Printed surveys for candidates and employees. • Conducted daily customer service duties • Answering multi-line phone • Dealt with customers concerns and questions • Filed and received charts for physicians. • Prepared certified mail to be sent prospective candidates. • Faxed needed documentation to hospitals and other MAC sites. • Sent charts and documentations through UPS and FedEx. • Printed surveys for candidates and employees. • Conducted daily customer service duties • Answering multi-line phone • Dealt with customers concerns and questions



Port Authority NYNJ

• 150 Greenwich Street New York, NY 10006

• Document Preparation Clerk

  • Dec 2015 - Jun 2016

  • Acquired records management including data entry, classification, storage and retrieval of records. • Assist departments with creating, scanning, filing, and organizing Procurement records • Organize files in records room to ensure files are easily accessible • Ability to learn records management software quickly and efficiently • Fulfill record requests for employees within the department • Gathered documentation and information for external auditors • Ability to learn new software quickly and efficiently • Trained new employees about Records Management in accordance to Port Authority • Assisted with the preparation of the Book of Excellence for the Procurement department • Prepared audit consolidation



VA Manhattan Campus Hospital

• 432 E. 23rd Street New York, NY 10010

• Program Assist

  • Mar 2015 - Aug 2015

  • Assisted with the interview process of new applicants • Developed an in-house database for the existing volunteers using excel • Completed applications for incoming volunteers • Assisted with placement of the volunteer in different departments • Took inventory of donation, both money and item donations • Processed cash donations into the system • Sent out thank you letters for organizations who gave donations • Guided new applicants through the process of becoming a volunteer • Assisted in the organization of events in the VA Manhattan Campus • Contacted severial out sourcing companies to come into the facility and assist with inpatients



Superior Office Solutions

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Administrative Assistant/ Receptionist

  • Nov 2010 - Jun 2013

  • Maintained front end lobby • Switch board of 30+ people • Trained seven newly hired individuals to do all my daily tasks • Controlled high volume phone calls • Processed incoming sales orders for customers • Check verification and check deposit into Signature Bank database daily • Paid incoming bills online and on the phone • Planned out all demos and meetings for sale representatives • Scanned documents into data base and entered them into E-Automate system • Maintained front end lobby • Switch board of 30+ people • Trained seven newly hired individuals to do all my daily tasks • Controlled high volume phone calls • Processed incoming sales orders for customers • Check verification and check deposit into Signature Bank database daily • Paid incoming bills online and on the phone • Planned out all demos and meetings for sale representatives • Scanned documents into data base and entered them into E-Automate system