Customer Service Representative

• Oct 2016 - Present

Customer Service Rep

Customer Service Representative

• Apr 2016 - Present

I conduct over the phone verification for customer's who apply for payday loans via the internet. Accomplishments I received a 100% on the training test given. Skills Used Typing skills, customer service skills. I conduct over the phone verification for customer's who apply for payday loans via the internet. Accomplishments I received a 100% on the training test given. Skills Used Typing skills, customer service skills.

Customer Service Representative

• Jul 2015 - Mar 2016

Placed over the phone purchase orders for customers interested in truck and some car parts offered my Long Motor Corp. Kept desk area clean. Accomplishments Compliments from the customers regularly due to being as kind as possible and helping the customer to the best of my ability. Skills Used Typing, answering and transferring calls, customer service. Placed over the phone purchase orders for customers interested in truck and some car parts offered my Long Motor Corp. Kept desk area clean. Accomplishments Compliments from the customers regularly due to being as kind as possible and helping the customer to the best of my ability. Skills Used Typing, answering and transferring calls, customer service.

Cashier

• Mar 2015 - Jun 2015

Helped customers compete their purchases by scanning items and taking payment. Cleaned work area and answered any questions the customers would ask. Accomplishments Kept customer lines down and always went where work was available. Skills Used Empathy, customer service, genuine care for taking care of the customer's needs. Helped customers compete their purchases by scanning items and taking payment. Cleaned work area and answered any questions the customers would ask. Accomplishments Kept customer lines down and always went where work was available. Skills Used Empathy, customer service, genuine care for taking care of the customer's needs.

Customer Service Representative

• Feb 2014 - Feb 2015

Call center position taking inbound calls and currently being trained to conduct outbound calls as well. Call types include collecting information for schools and donation businesses, as well as transferring callers. Accomplishments Obtained a certificate of good customer service from a caller's compliment and two certificates from two months of 100% qualities. Skills Used Customer service, computer knowledge, typing, inbound and outbound calls. Call center position taking inbound calls and currently being trained to conduct outbound calls as well. Call types include collecting information for schools and donation businesses, as well as transferring callers. Accomplishments Obtained a certificate of good customer service from a caller's compliment and two certificates from two months of 100% qualities. Skills Used Customer service, computer knowledge, typing, inbound and outbound calls.

Teleinterviewer II

• Aug 2011 - Oct 2013

Conduct over the phone scripted medical history interviews with customers who apply for life, health, disability and long-term care insurance companies. Documenting each applicant's specific answers to the questions and provide professional quality customer service. Conduct over the phone scripted medical history interviews with customers who apply for life, health, disability and long-term care insurance companies. Documenting each applicant's specific answers to the questions and provide professional quality customer service.

CNA

• Jul 2010 - Jul 2011

Assisted the elderly and disabled with toileting, ambulatory, giving showers, eating, getting in and out of bed, etc. Stocked rooms with supplies time effectively. Assisted the elderly and disabled with toileting, ambulatory, giving showers, eating, getting in and out of bed, etc. Stocked rooms with supplies time effectively.

Cashier, MCA and Shoe Sale Associate

• Jun 2009 - Jun 2010

Checked customers out with their purchases as a cashier. Cleaned fitting rooms and straightened clothes as a MCA. Stocked, arranged shoes and helped customers check out purchases as a shoe sale associate. Checked customers out with their purchases as a cashier. Cleaned fitting rooms and straightened clothes as a MCA. Stocked, arranged shoes and helped customers check out purchases as a shoe sale associate.

Cashier

• Jan 2009 - May 2009

Took customers orders, mixed ice cream and rang orders up. Took customers orders, mixed ice cream and rang orders up.

Cashier

• Mar 2007 - Dec 2008

Customer service for fast food and cashiering. Customer service for fast food and cashiering.