Experience

Robert Morris University, Chicago, IL

• United States
• Higher Education
• 300 - 400 Employee

• Office Assistant

  • 2012 - Present

  Organize a new file system using Microsoft Excel providing easier access Processed transactions payments for tuition and payment loans Helped students with computers, scanning, coping, and faxes Provide information to students regarding RMU Organize a new file system using Microsoft Excel providing easier access Processed transactions payments for tuition and payment loans Helped students with computers, scanning, coping, and faxes Provide information to students regarding RMU



HealthCare Partners

• Hospitals and Health Care
• 700 & Above Employee

• Customer Service Representative

  • Feb 2007 - Jan 2008

  Employee of the Month based on receiving 3 complimentary calls Confirmed health care providers checking the status of eligibility Assisted with supervisor handouts, customized letters and bills Resolved patient with insurance claims from providers via telephone and through scheduled appointments Employee of the Month based on receiving 3 complimentary calls Confirmed health care providers checking the status of eligibility Assisted with supervisor handouts, customized letters and bills Resolved patient with insurance claims from providers via telephone and through scheduled appointments



Chase Auto Finance

• Customer Service Representative

  • Jun 2006 - Jan 2007

  Top 25 for 5 months of Service to Sales Advised customer the status of their account Explained company’s procedures and timeframes Offered customer of eligibility for credit card and home equity Top 25 for 5 months of Service to Sales Advised customer the status of their account Explained company’s procedures and timeframes Offered customer of eligibility for credit card and home equity



Teleperformance USA

• Telemarketing Sales Representative

  • Feb 2002 - Feb 2004

  Handled insurance, security codes, and transactions Offered customer insurance plan for credit card Activated customer’s sears credit card Handled insurance, security codes, and transactions Offered customer insurance plan for credit card Activated customer’s sears credit card