Stephanie A. Gill

Client Success Manager at C Squared Computer Consulting Inc.
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Location
Denver Metropolitan Area

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Kristi Holmes Espineira

I can't speak highly enough of Stephanie's skills as an effective leader, strong communicator, and savvy business strategist. In my interactions with her as Chair of the Board of Trustees, I appreciated her clarity and leadership in ensuring the success of an organizational restructuring, in leading the trustees, and in helping to secure funds for annual giving and capital expansion campaigns. During her tenure, Stephanie has shepherded the board through some challenging decisions and worked hard to ensure the ongoing financial success of the organization. She's an excellent strategist who's also great at digging into the details. She's clear and thoughtful in her communication and able to navigate complex relationships in securing the best outcome for all. It has been a pleasure to work with Stephanie!

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Experience

    • United States
    • Computer Networking Products
    • 1 - 100 Employee
    • Client Success Manager
      • Sep 2021 - Present

      Leading business development and account management for C Squared Computer Consulting an IT managed services provider for small and medium sized businesses. C Squared offers security, infrastructure management, backup, disaster and recovery (BDR), consulting services, and cloud services solutions to empower businesses by leveraging technology to support, grow, and improve efficiencies for the SMB community. Leading business development and account management for C Squared Computer Consulting an IT managed services provider for small and medium sized businesses. C Squared offers security, infrastructure management, backup, disaster and recovery (BDR), consulting services, and cloud services solutions to empower businesses by leveraging technology to support, grow, and improve efficiencies for the SMB community.

    • Chair Of The Board Of Trustees
      • Jun 2016 - Jun 2022

      Key Accountabilities: ● Responsible for guiding long-term strategy in collaboration with each Head of School; includes managing fiduciary responsibilities such as budgeting, tuition, employee salaries, infrastructure and facilities ● Relied upon to create and nurture the mission, vision and values of the school ● Hired, supported and empowered Head of School ● Recruited Trustees to the Board Key Accomplishments: ● Catalyst for the first Capital Campaign and large-scale campus improvement in over 20-years; expanded building to accommodate more students, which helped strengthen in-person learning capabilities and led to increased enrollment numbers during COVID-19 pandemic ● For 3 consecutive years, successfully offered a scholarship through board contributions and obtained 100% of parent participation in the Annual Campaign Fund Show less

    • United Kingdom
    • Retail Office Equipment
    • Workshop Coach
      • Feb 2007 - Aug 2010

      Key Accountabilities: ● Responsible for facilitating transformational coaching and guidance to technology sales personnel ● Relied upon to help increase forecasting accuracy, improve sales pipeline qualification, facilitate a customer-centric approach, shorten sales cycles, reduce cost of sale and stop losing to “no decisions” Key Accountabilities: ● Responsible for facilitating transformational coaching and guidance to technology sales personnel ● Relied upon to help increase forecasting accuracy, improve sales pipeline qualification, facilitate a customer-centric approach, shorten sales cycles, reduce cost of sale and stop losing to “no decisions”

    • Uzbekistan
    • Education
    • 1 - 100 Employee
    • Director, Account Relationship Management (TriZetto Group a Cognizant company)
      • Mar 1998 - Jan 2003

      Key Accountabilities: ● Responsible for providing leadership to 8 direct report personnel aimed at driving revenue ($15M) through sales and customer retention of large physician groups and their respective hospital partners ● Relied upon to establish and maintain executive-level relationships with customers from contract signature to production; effectively managed customer contracts/service level agreements for client-tailored solutions Key Accomplishments: ● Redesigned service offerings to best utilize support staff and increase customer satisfaction, resulting in significantly improved customer response time ● Assisted in the development of service level agreements (SLAs) with technical staff to support the migration of standalone environments to ASP/data warehouse model Show less

    • Facilities Services
    • 1 - 100 Employee
    • Manager, Transaction Services
      • Apr 1995 - Apr 1996

      Key Accountabilities: ● Responsible for providing leadership to 20+ direct report personnel while driving the inside sales group to cultivate and convert leads for their respective products, as well as assist outside sales reps with their prospecting/closing ● Relied upon to meticulously manage billing service(s) representing primarily hospital-based physicians such as pathologists and anesthesiologists Key Accomplishments: ● Increased group profitability by over 40%; implemented process improvements and greater expense control ● Created team that enhanced cost-efficiency for acquired business, resulting in a 48% reduction in annual software and infrastructure expense ● Redesigned workforce and compensation model for the business unit, resulting in 20% lower overhead and greatly improved reimbursement turnaround time Show less

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Manager, Marketing and Sales
      • Jul 1991 - Jan 1995

      Key Accountabilities: ● Responsible for providing leadership to 7 direct report personnel aimed at developing sales leads for outside sales group by attending tradeshows, cold calling and taking inbound calls directly from prospects Key Accomplishments: ● Seamlessly collaborated in the development of a proprietary contact management system; provided crucial specifications for lead generation, sales management and forecasting ● Excelled in individual contributor role and was subsequently promoted to management position Show less

Education

  • University of Northern Colorado
    Bachelor of Arts - BA, Political Science

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