Member Services Coordinator

• Feb 2019 - Present

I work with an excellent team of professionals helping to manage the day-to-day operations of many non-profit associations, directly owning pieces in the membership services, email marketing, website maintenance, virtual event planning/production, volunteer coordination realms, as well as assisting in general office administration. Daily Tasks include: Database Management Member/Board Customer Service Email campaigns (build and deliverables) Virtual Event/Webinar (planning to execution to post-production) Post-event recconciliation Electronic filing Website maintenance Much email correspondence Sponor/Vendor relationship maintenance I am comfortable on most platforms for CRMS, event management, and communication. In my role I use the following programs daily: Zoom (meetings, webinars, production, events) Adobe Suite Memberclicks (and other CRM products) Sharefile ConnectWise Microsoft Office Suite Slack Show less

Digital Marketing Coordinator/Photographer

• Aug 2001 - Feb 2019

Manage social media pages/websites/email marketing campaigns for arts organizations (Twitter, Facebook, Instagram, LinkedIn..etc) Leveraging photographic and graphic design skills to create visually compelling social media campaigns, ensuring consumer interaction, and using data analytics as a basis for demonstrating effectiveness. Organize and maintain marketing collateral including brochures, posters, & ads within budgetary restrictions Front desk coordination (answering phones, acting as liaison to the public and press) Create Press Releases/generate email communication (constant contact, Mailchimp) Maintain a database of clients and press Special event planning Create and design advertisements/marketing collateral for web and print (Adobe suite) Shoot custom stock, event, portrait, professional headshots, theatrical production photography, & video editing Art direction in photography shoots Arrange digital portfolio for proofing including editing images to be print/web ready Production photographer for various organizations Organizations I have worked with include eSe Teatro: Latinos Take the Stage, ACT Theatre, GhostLight Theatricals, Rawfish Entertainment, The Seattle Weekly, The Seattle Times, etc... Show less

Executive Assistant

• Mar 2016 - Apr 2018

I was sole administrative support to three recruitment executives. I managed all incoming and outgoing correspondence, schedules, and office needs. I acted as their social media and in-office technology advisor, as well. I was sole administrative support to three recruitment executives. I managed all incoming and outgoing correspondence, schedules, and office needs. I acted as their social media and in-office technology advisor, as well.

Teaching Artist

• Mar 2000 - Jan 2018

Content Producer

• Jun 2014 - Sep 2016

Content writing, performing, production (including digital video editing). Content writing, performing, production (including digital video editing).

Teaching Artist

• Jun 2002 - Aug 2015

PR/Marketing

• Oct 2013 - Jun 2015

Creating/designing press and collateral promotional materials. (Posters, Press Releases, updating webpage) and public relations work including cultivating relationships with the press and the community to promote events and fundraising. Creating/designing press and collateral promotional materials. (Posters, Press Releases, updating webpage) and public relations work including cultivating relationships with the press and the community to promote events and fundraising.

Freelance Photographer

• Jun 2006 - Feb 2015

http://www.StephanieMallardCouch.com -photography and design Ongoing http://www.StephanieMallardCouch.com -photography and design Ongoing

PR/Marketing/Producer

• Jun 2005 - May 2007

I created and designed all marketing and promotional materials for the film, which I also co-produced and wrote. I created and designed all marketing and promotional materials for the film, which I also co-produced and wrote.

Retail Sales Manager

• Jun 1994 - Jul 1996

Store Assistant Manager - and eventual Manager Scheduling, Customer Service, Managing 3 Employees, Inventory, ordering of merchandise (greeting cards, gifts, novelties), POS transactions, in-store promotions etc Store Assistant Manager - and eventual Manager Scheduling, Customer Service, Managing 3 Employees, Inventory, ordering of merchandise (greeting cards, gifts, novelties), POS transactions, in-store promotions etc