Experience

French Toast Pte Ltd
• Singapore
• Higher Education
• 1 - 100 Employee
• FLE French Teacher

  • Mar 2021 - Present


TUI France

• Retail

• Delegation coordinator

  • Feb 2020 - Dec 2020

  - Management of delegates at destination in our Lookea holiday clubs - Solving their problems and managing their requests- Checks of their various reports and administrative documents- Recruitment and training of new delegates

• Animation Logistic Manager

  • Jun 2019 - Feb 2020

  Travel management for Lookeas club entertainers and delegates:- Visa applications to the relevant authorities- Booking of airline tickets- Requests for transfers on arrival at the site- Contract requests to the human resources department

• User Support Manager

  • Dec 2018 - May 2019

  - Back-office support for the various BtoB call centers of our brands- Assistance in the training of new agents in Morocco- Drafting of training processes

• Booking agent BtoB (+ Back office support since January 2018)

  • Sep 2015 - Dec 2018

  - Phone calls reception of travel agencies- Responding to enquiries, various special requests- Sales of stays from our(s) brochure(s)- Reply to agencies emails



Transat

• Canada
• Travel Arrangements
• 700 & Above Employee

• Market entry technician

  • May 2014 - Aug 2015

  Entry of the various data and rates put online on public and professional websites. E.g.: Destinations, hotels, room types, commercial operations, promotions... Entry of the various data and rates put online on public and professional websites. E.g.: Destinations, hotels, room types, commercial operations, promotions...



LA FRANCE DU NORD AU SUD

• France
• Technology, Information and Internet
• 1 - 100 Employee

• Production Assistant

  • Sep 2013 - Mar 2014

  - Entry of descriptions and prices of the various holiday rentals sold (campsites, holiday homes, hotels, etc.).- Telephone canvassing of new potential customers

• Booking Agent BtoC

  • May 2013 - Sep 2013

  - Telephone reception, sales and information on the various holiday rentals of the brand.- Sale of insurances- Collection of files



Groupe Karavel - Promovacances

• France
• Travel Arrangements
• 300 - 400 Employee

• Travel Agent

  • Jan 2013 - Apr 2013

  - Reception of physical customers, sales and travel information (cruises, weekends, packages, tours...). - Airline Ticketing - Reception of physical customers, sales and travel information (cruises, weekends, packages, tours...). - Airline Ticketing



Aigle Azur

• Airlines and Aviation
• 300 - 400 Employee

• Commercial assistant

  • Dec 2011 - Aug 2012

  Issuing tickets to the company's staff on our own or other companies, and inversely Issuing tickets to the company's staff on our own or other companies, and inversely



Go Voyages

• Leisure, Travel & Tourism

• Booking Agent BtoB

  • Dec 2009 - Aug 2011

  Telephone reception of travel agencies: information and sale of air tickets, dynamic packages, hotels only and car rentals. Telephone reception of travel agencies: information and sale of air tickets, dynamic packages, hotels only and car rentals.