Experience

Aspasie

• Canada
• Advertising Services
• 1 - 100 Employee

• Executive Director Sales Marketing

  • Oct 2021 - Present



Stryten Energy

• United States
• Manufacturing
• 300 - 400 Employee

• Regional Sales Manager

  • Aug 2020 - Oct 2021

  - Develop a strategy based on high quality customer service to reintroduce Stryten/Exide solutions to major lift trucks dealers’ market and increase sales for Quebec Province and east of Ontario - Visit major lift truck vendors' end users to promote differentiating product characteristics: production location, lifetime battery… - to better position Stryten/Exide products when purchasing lift trucks or for the after market - Enhance services package (training, audit, power study…) to… Show more - Develop a strategy based on high quality customer service to reintroduce Stryten/Exide solutions to major lift trucks dealers’ market and increase sales for Quebec Province and east of Ontario - Visit major lift truck vendors' end users to promote differentiating product characteristics: production location, lifetime battery… - to better position Stryten/Exide products when purchasing lift trucks or for the after market - Enhance services package (training, audit, power study…) to transform the customer/supplier relationship into a partnership - Optimize internal processes to improve customer response time and increase technicians’ efficiency - Deliver training programs (up to 20 attendees) to internal teams and customers for knowledge sharing of the benefits of an emerging European technology, Lithium products, to develop the North American markets Show less - Develop a strategy based on high quality customer service to reintroduce Stryten/Exide solutions to major lift trucks dealers’ market and increase sales for Quebec Province and east of Ontario - Visit major lift truck vendors' end users to promote differentiating product characteristics: production location, lifetime battery… - to better position Stryten/Exide products when purchasing lift trucks or for the after market - Enhance services package (training, audit, power study…) to… Show more - Develop a strategy based on high quality customer service to reintroduce Stryten/Exide solutions to major lift trucks dealers’ market and increase sales for Quebec Province and east of Ontario - Visit major lift truck vendors' end users to promote differentiating product characteristics: production location, lifetime battery… - to better position Stryten/Exide products when purchasing lift trucks or for the after market - Enhance services package (training, audit, power study…) to transform the customer/supplier relationship into a partnership - Optimize internal processes to improve customer response time and increase technicians’ efficiency - Deliver training programs (up to 20 attendees) to internal teams and customers for knowledge sharing of the benefits of an emerging European technology, Lithium products, to develop the North American markets Show less



Exide Technologies, LLC

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Regional Sales Manager

  • Aug 2018 - Aug 2020

• Digital & Marketing Manager Europe

  • Jun 2017 - Aug 2018

  - Launched internal digital tools to support European marketing teams - Relaunched regional, multilingual websites in collaboration with Corporate English website launch, ensuring accurate translations and necessary local specifications (brands and products). - Opened an Amazon portal for transportation division to develop a direct B2C approach creating new sales channels with increased margins



monsieurgolf

• France
• Sporting Goods Manufacturing
• 1 - 100 Employee

• General Manager

  • Apr 2014 - Jun 2017

  - Developed and implemented the business plan for both online and offline channels - Managed Operations and Logistics from the receipt of all goods to final shipment, as well as negotiations with suppliers. - Activated transversal teamwork between Sales, Marketing, Logistic and Web development departments to ease collaboration, optimize processes and increase global efficiency. - Implemented a process to deliver a high level customer service with phone, chat, email, and videos to… Show more - Developed and implemented the business plan for both online and offline channels - Managed Operations and Logistics from the receipt of all goods to final shipment, as well as negotiations with suppliers. - Activated transversal teamwork between Sales, Marketing, Logistic and Web development departments to ease collaboration, optimize processes and increase global efficiency. - Implemented a process to deliver a high level customer service with phone, chat, email, and videos to create a relationship of trust and support with customers. Show less - Developed and implemented the business plan for both online and offline channels - Managed Operations and Logistics from the receipt of all goods to final shipment, as well as negotiations with suppliers. - Activated transversal teamwork between Sales, Marketing, Logistic and Web development departments to ease collaboration, optimize processes and increase global efficiency. - Implemented a process to deliver a high level customer service with phone, chat, email, and videos to… Show more - Developed and implemented the business plan for both online and offline channels - Managed Operations and Logistics from the receipt of all goods to final shipment, as well as negotiations with suppliers. - Activated transversal teamwork between Sales, Marketing, Logistic and Web development departments to ease collaboration, optimize processes and increase global efficiency. - Implemented a process to deliver a high level customer service with phone, chat, email, and videos to create a relationship of trust and support with customers. Show less



Golf Links

• Région de Clermont-Ferrand, France

• Founder and manager

  • May 1998 - Mar 2014

  - Founded and ran the business growing from one to five stores and pro shops with a Regional customer base of 4,000 people. Evolved business philosophy from sales-focused to relationship - centered which allows for differentiation based on outstanding customer service; acting as a consultant to help the customer achieve their objectives resulting in increase sales. - Developed and co-founded Eurogolf, an innovative solution of a network of stores, which optimized purchasing and marketing… Show more - Founded and ran the business growing from one to five stores and pro shops with a Regional customer base of 4,000 people. Evolved business philosophy from sales-focused to relationship - centered which allows for differentiation based on outstanding customer service; acting as a consultant to help the customer achieve their objectives resulting in increase sales. - Developed and co-founded Eurogolf, an innovative solution of a network of stores, which optimized purchasing and marketing by offering a new generation custom fitting center and sponsoring local tournaments and demo days Show less - Founded and ran the business growing from one to five stores and pro shops with a Regional customer base of 4,000 people. Evolved business philosophy from sales-focused to relationship - centered which allows for differentiation based on outstanding customer service; acting as a consultant to help the customer achieve their objectives resulting in increase sales. - Developed and co-founded Eurogolf, an innovative solution of a network of stores, which optimized purchasing and marketing… Show more - Founded and ran the business growing from one to five stores and pro shops with a Regional customer base of 4,000 people. Evolved business philosophy from sales-focused to relationship - centered which allows for differentiation based on outstanding customer service; acting as a consultant to help the customer achieve their objectives resulting in increase sales. - Developed and co-founded Eurogolf, an innovative solution of a network of stores, which optimized purchasing and marketing by offering a new generation custom fitting center and sponsoring local tournaments and demo days Show less