Experience

The OMJ Company

• Mauritius
• Executive Offices
• 1 - 100 Employee

• Sales and Travel Consultant

  • Oct 2023 - Present

  • Research, explore and study different travel destination options. • Offer and promote different services and offerings • Research and study clients’ specifications and wishes •Social Media content optimization Advise clients about suitable travel options in accordance with their : • Needs, Wants and Capabilities Planning of fares for trips and booking of : • Flights using GALILEO Travelport, • Tours, • Accommodation, • Transport rentals and Insurance to international destinations • Collect deposits and balances Build and maintain good relationships with clients, partners and Tour Operators in different countries. Show less



BlueLink Group

• France
• Consumer Services
• 200 - 300 Employee

• Level 2 Customer Advisor for AirFrance/KLM

  • Jan 2023 - Sep 2023

  -Provide Business To Customer Service to high volumes of clients-Consistently achieving first-rate satisfaction scores through Chats, Emails, Calls andSocial Medias [Facebook Messenger and WhatsApp]-Customer Relationship Management while valuing the Airline's products andservices.-Doing counseling services and Air tickets sales using AMADEUS GDS-Identify and effectively resolve customer issues and consistently meeting call timetargets while providing tailored, personalised guidance to ensure outstandingcustomer experiences.-Register and update accurate customer information on database/Flying Blue Loyalty Program (Personal data)-Coaching of new starters and delivering tailored and personalised feedbacks toAgents and Managers Show less

• Customer Advisor for AirFrance/KLM

  • Aug 2021 - Dec 2022

  -Provide Business To Customer Service to high volumes of clients-Consistently achieving first-rate satisfaction scores through Chats, Emails, Calls andSocial Medias [Facebook Messenger and WhatsApp]-Customer Relationship Management while valuing the Airline's products andservices-Doing counseling services and Air tickets sales using AMADEUS GDS-Identify and effectively resolve customer issues and consistently meeting call timetargets while providing tailored, personalised guidance to ensure outstandingcustomer experiences.-Register and update accurate customer information on database/Flying Blue Loyalty Program (Personal data) Show less



Nuance Hair Lounge

• Maurice

• Hairdresser

  • Jan 2021 - Mar 2021



Allure Coiffure & Espace Coiffure Guy Perrin

• Maurice

• Hairdresser Trainee

  • Nov 2019 - Oct 2020



BVA Datacall Ltd

• Maurice

• Customer Survey Officer

  • Nov 2019 - Nov 2019