Stepan Zhukevych

Business Analyst at Voypost
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Contact Information
us****@****om
(386) 825-5501
Location
Ukraine, UA
Languages
  • Russian Native or bilingual proficiency
  • Spanish Elementary proficiency
  • Czech Elementary proficiency
  • Polish Limited working proficiency
  • English Full professional proficiency
  • Ukrainian Native or bilingual proficiency
Skills

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Credentials

  • Business Analysis Course
    IAMPM
    Jul, 2022
    - Nov, 2024
  • How to become a strong Product Owner
    Udemy
    May, 2022
    - Nov, 2024
  • Introduction to Agile Development and Scrum (with Honors)
    Coursera
    May, 2022
    - Nov, 2024
  • Introduction to Relational Database and SQL
    Coursera
    May, 2022
    - Nov, 2024
  • FCE Certificate of Language Proficiency
    University of Cambridge
    May, 2014
    - Nov, 2024

Experience

  • Voypost
    • Germany
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst
      • Jun 2022 - Present

      Prioritize requirements and manage their allocation. Manage solution scope, detect and track changes. Manage requirements-related conflicts and issues up to resolution. Evaluate business analysis processes and continuously improve them. Establish and follow requirements lifecycle processes. Projects areas: Vesting, Finance, Legally binding digital activity. Projects directions: Web App, Mobile App. Managed solution acceptance criteria. Monitor solution implementation and conduct internal and external solution acceptance. Show less

  • SK-Group Ltd
    • Customer Success / Support Manager
      • Mar 2017 - Jun 2022

      Resolve product and service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution Manage large amounts of incoming calls, emails, chats Handle complaints, provided appropriate solutions and alternatives within the time limits and follow up to ensure resolution Kept records of customer interactions, processed customer accounts, and filed documents Show less

  • Verkhovna Rada of Ukraine
    • Ukraine
    • Legislative Offices
    • 300 - 400 Employee
    • Secretariat of The Chairperson of The Verkhovna Rada of Ukraine
      • Feb 2019 - Aug 2019

      Providing overall assistance for workers of the Office of The Chairperson of The Verkhovna Rada of Ukraine. Preparation of analytics and legislative drafts. Providing overall assistance for workers of the Office of The Chairperson of The Verkhovna Rada of Ukraine. Preparation of analytics and legislative drafts.

  • Ministry of Infrastructure of Ukraine
    • Ukraine
    • Government Administration
    • 1 - 100 Employee
    • Assistant Internship
      • Jan 2018 - Mar 2018

      Department of International Cooperation. Implementation of Ukraine-EU Association agreement in transport industry, coordination of technical assistance projects within the Ministry. Preparation and assistance to hold meetings with foreign delegations and international organizations representatives. Department of International Cooperation. Implementation of Ukraine-EU Association agreement in transport industry, coordination of technical assistance projects within the Ministry. Preparation and assistance to hold meetings with foreign delegations and international organizations representatives.

  • Abris Capital Partners
    • Poland
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Financial Analyst Internship
      • Jul 2017 - Aug 2017

      - Support the Polish and CEE teams with day to day requests, financial analysis and all aspects of deal processing including modelling, due diligence, liaison with advisors, completion, monitoring, internal compliance and exit; - Assisting with further projects as and when they arise. - Support the Polish and CEE teams with day to day requests, financial analysis and all aspects of deal processing including modelling, due diligence, liaison with advisors, completion, monitoring, internal compliance and exit; - Assisting with further projects as and when they arise.

  • Embassy of Ukraine
    • International Affairs
    • 1 - 100 Employee
    • Analyst Internship
      • Jan 2017 - Feb 2017

      Analytics, preparation of reports and agreements concerning bilateral cooperation between the government and companies, market researches of Poland. Analytics, preparation of reports and agreements concerning bilateral cooperation between the government and companies, market researches of Poland.

Education

  • Masarykova univerzita Brno
    Master of Business Administration - MBA, Business Administration and Management, General
    2019 - 2021
  • Ivan Franko National University of Lviv
    Master's degree, International Management
    2018 - 2020
  • Ivan Franko National University of Lviv
    Undergraduate, International Business
    2014 - 2018
  • SGH Warsaw School of Economics
    Undergraduate, International Business
    2016 - 2016
  • Lviv Linguistic Gymnasium
    High School/Secondary Diplomas and Certificates, Foreign languages
    2007 - 2014

Community

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