Stella Mae Delos Cielos

Virtual Assistant at Magic, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Parañaque, National Capital Region, Philippines, PH

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Bio

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Credentials

  • Introduction to Programming Using Block-Based Languages
    Sololearn
    Apr, 2022
    - Nov, 2024

Experience

  • Magic
    • United States
    • Outsourcing and Offshoring Consulting
    • 500 - 600 Employee
    • Virtual Assistant
      • 2023 - Present

      Assisted clients in order processing, order tracking and creating order proposals. Assisted clients in order processing, order tracking and creating order proposals.

  • Staff Street
    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Virtual Assistant
      • Jun 2021 - Present

      Assisted clients in admin tasks such as customer service, invoicing, and order processing. Knowledgeable with different tools such as Gorgias, Shopify, and Quickbooks. Assisted clients in admin tasks such as customer service, invoicing, and order processing. Knowledgeable with different tools such as Gorgias, Shopify, and Quickbooks.

  • Outsourcing Crew
    • Australia
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Virtual Assistant
      • Aug 2022 - Feb 2023

      Assisted clients in managing their social media, doing website updates and etc. Assisted clients in managing their social media, doing website updates and etc.

  • SYKES
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Quality Assurance Specialist
      • Jan 2020 - Jun 2021

      Assessed data from calls to contribute to process improvement and the success of the business.

    • Customer Service Representative
      • Jun 2019 - Jun 2021

      Provided an effortless customer service experience to customers who are experiencing issues with their bills and mobile devices. Commended for being an exceptional employee which lead to a promotion.

  • Concentrix
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Specialist
      • Apr 2017 - Apr 2019

      An exceptional representative who assisted customers with their mobile technology needs. Was commended for giving a great experience to clients. An exceptional representative who assisted customers with their mobile technology needs. Was commended for giving a great experience to clients.

Education

  • Informatics International College
    Bachelor of Science - BS, Information Technology
  • Technological University of the Philippines
    Bachelor of Science - BS, Electrical, Electronics and Communications Engineering

Community

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