Stella Thức

Service Delivery Leader / HR Outsourcing Team Leader at PERSOLKELLY Vietnam
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Contact Information
us****@****om
(386) 825-5501
Location
Vietnam, VN

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Experience

    • Vietnam
    • Human Resources Services
    • 100 - 200 Employee
    • Service Delivery Leader / HR Outsourcing Team Leader
      • May 2022 - Present

      Achievement: APAC Top Leader of H2.2022 Payroll services providing: Accountable for leading team of 11 staffs to provide, and ensure high quality standard of HR services is delivered to respective clients - Ensure all advices, services relating to payroll are handled by staffs in a timely manner - Ensure legal compliance on all matters - Advise team on matters related to laws prior to give to clients, and responsible for providing professional HR advice to clients on HR related issues at managerial level (if needed) - Lead and participate in setting up in various, MNC big clients projects - Review Client's policies, procedures and workflow to ensure they are efficiently implemented and comply with local laws & regulations. Operation and Management: - Take responsibility for the strategic direction to team members. - Discuss, finalize team target with BOD and to set target to each staffs. - Review workload of each member to assign an approximated clients folder and enhance their capability. - Review, design, develop and implement new processes, best practices, attractive policies, and tools to support the objectives of department. - Update forms, policies and regulations related to HR works. - Lead and implement KPIs (instructions, forms, evaluation scales) for team, support team with tools and train; and summarize reports on evaluation results to BOD. - Participate in the development of salary and bonus policies in accordance with strategies, positions of company and benchmarking with out market. - Collect feedback from team and propose solutions/improvements to meet quality & efficiency requirements - Analyze recruitment needs, screen candidates, recruit new member for open positions and replacements. - Conduct the onboarding training to new members - Provide training session regarding HR matters to team. - Work with other internal stakeholder to ensure the smooth operation Show less

    • Vietnam
    • Farming
    • 100 - 200 Employee
    • C&B Specialist
      • Jul 2020 - May 2022

      Achievement: Best Employee of 2021 C&B Accountability: to make sure the remuneration package are attractive to attract, retain the talent, the salary is paid timely and accurate, monthly reports and other relevant reports are conducted in good quality and timely. - Execute monthly payroll and coordinate with Finance to ensure timely and accurate. - Submit a monthly report to BOD, Finance Dept, or to stakeholders whenever required. - Participate in salary and benefits survey. - Execute the yearly performance review, calculate 13th salary KPI bonus, and salary revision. - Implement, guide to measure KPIs for business units and summarize reports on evaluation results. - Responsible for Health care programs such as applying and inform to all staff, reviewing benefits, negotiating with vendors for a new program, make the annual reciliation and the payment. Update monthly healthcare report to vendor. - Participate in the implementation and management of HR policies after promulgation. - Support, guide and answer inquires of the BU in the implementation of policies, regulations and rules related to human resources. PIT Accountability: Conduct monthly PIT declaration and the annual PIT Finalization. - Complete monthly personal income tax declaration to Tax Department. - Conduct PIT finalization for employees and report to Tax Department. - Contact internal Accountants and Tax authorities on issues of personal income tax and information to employees. HRIS Accountability: act as a leading role in HRIS (HR information systems) administrator & new system development - Deploy and make the new HR system go in live for Personnel, Payroll subsystem. - Support and solve the queries of HRBP, Stakeholders related to the HR system. Show less

    • Vietnam
    • Human Resources Services
    • 300 - 400 Employee
    • HR Outsourcing Senior Consultant
      • Jul 2015 - Jun 2020

      C&B Accountability:- Building up and calculating the payroll with more than 500 headcounts parallel on excel & software (to cross-check) monthly.- Managing the process of payroll, monthly payroll transactions.- Building Trade Union benefits for clients.- Giving advice that complied with the current labor law, SI regulations to the client and employees.- Sitting with the accountant to make a monthly reconciliation of Trade union fund, SHUI, EE salary, Business expenses, Annual Health check.- Being in charge of personal income tax finalization work.- Issuing PIT deduction invoice to the resigned employee (if any).Leadership Accountability:- Set and assess goals, KPIs for each team member.- Reviewing the monthly payroll, advice for team members prior to sending to clients.- Coach, propose training courses that are needed to develop Administration Accountability:- Onboarding: contacting new hires for personal record and document collection, completing the pre-employment check, printing labor contract.- Updating and keeping track of contract validity.- Informing relevant parties before any contract expires, coordinate to review and issue the new contract timely.- Preparing contract appendix, contract liquidation, or any relevant documents when needed.- Offboarding: receiving information of resigned employees, giving them a offboard procedure, collecting HI card, following up SI book record completion, and returning to the employee.- Being in charge and organizing the annual health check for employees. Show less

    • Trainee of HR Consultant Training Program
      • Jan 2015 - Jun 2015

      Starting my career as the trainee in the first HR Consultant Training Program of Talentnet Corporation. Learn and take a real practice about HR field including C&B, Recruitment, Learning & Development... Developing both soft skills and technic which needed for the HR service industry such as C&B, PIT, customer service, client management, problem solving.

Education

  • Ho Chi Minh City University of Foreign Languages – Information Technology (HUFLIT)
    Bachelor’s Degree, International Business Administration (IBA)
    2010 - 2014

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