Stella Mithamo

Administrative Assistant at SparePap Limited
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Contact Information
Location
KE

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Experience

    • Kenya
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Administrative Assistant
      • Dec 2022 - Present
    • Kenya
    • Spectator Sports
    • 1 - 100 Employee
    • Customer Service Administrator
      • Aug 2019 - Dec 2022

      As a customer service administrator, my job is to make sure customer interaction with the organization is positive and leave them satisfied, assisting them with complaints, and inquiries all while remaining polite and professional. As a customer service administrator, my job is to make sure customer interaction with the organization is positive and leave them satisfied, assisting them with complaints, and inquiries all while remaining polite and professional.

    • Information Technology Intern
      • Jul 2018 - Oct 2018

      I actively contributed to meaningful projects and worked closely with my senior leadership. My main duties and responsibilities were: 1)Support the IT team in maintaining hardware, software, and other systems 2)Assist with troubleshooting issues and provide technical support 3)Organize and maintain IT resources 4)Lend IT support in areas such as cybersecurity, programming, analytics, and data centre management. 5) Respond to user requests for service, troubleshoot problems and help develop solutions. 6) Assist users in determining appropriate software solutions to meet needs. Show less

    • Events Services
    • 1 - 100 Employee
    • Team Leader/ Brand ambassador
      • Mar 2017 - Apr 2018

      As a brand ambassador, I helped to raise awareness and increase sales. I completed a variety of tasks ranging from promoting products and services in-store and at events to implementing marketing campaigns. I worked closely with sales and marketing staff to conceptualize marketing campaigns and strategies. As a brand ambassador, I helped to raise awareness and increase sales. I completed a variety of tasks ranging from promoting products and services in-store and at events to implementing marketing campaigns. I worked closely with sales and marketing staff to conceptualize marketing campaigns and strategies.

Education

  • Kirinyaga University
    Bachelor of Science - BS, Information Technology
    2015 - 2019
  • Coursera.org
    Core Data Concepts in Microsoft Azure, A-Distinction
    2021 - 2021
  • Alison
    Certificate in Digital Citizenship and Cyber Security, Computer and Information Systems Security/Information Assurance
    2020 - 2020
  • Alison
    Diploma in Social Media Strategy, Specialized Sales, Merchandising and Marketing Operations
    2020 - 2020

Community

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